The Public Service Commission (PSC) has announced an alternative login link following widespread login issues on its job portal.
In a statement on December 2, PSC stated that applicants experiencing difficulties have been directed to use https://pscims.publicservice.go.ke/jobs/loginPage.aspx.
For password resets, applicants can contact the PSC Call Centre at +254 20 4865000 for assistance.
“Experiencing any login issues with the PSC Job Portal? Kindly use this link: https://pscims.publicservice.go.ke/jobs/loginPage.aspx,” read part of the statement.
“For Password reset: Call us via PSC Call Centre: +254 20 4865000 for assistance.”
Complaints Over the PCS Website
Job applicants also took to social media to voice their frustration and raise concerns after repeatedly failing to log in to the website, citing issues with both usernames and passwords.
An applicant, @NseroThomas, requested assistance, stating:
“Kindly assist. I have tried calling the number multiple times, but it has not been answered. Please also check your DM.”
Nyathi NYANG’ (@NyathiNyang) tweeted:
“Please help us with the password reset. The reset password email isn’t coming through.”
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Another applicant, Sekeyian (@sekeyianjackie), expressed frustration after her calls went unanswered.
“I’ve been calling since yesterday, but no one is answering. @PSCKenya, kindly assist.”
MGen-Z (@jerrymalaki) stated:
“No one is receiving calls from your end. Please resolve this. I also cannot access the jobs portal. The password reset process needs to be streamlined.”
Also Read: PSC Gives Way Forward to 13,117 Graduates Shortlisted for Nationwide Internships
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This came at a time when the commission had started conducting interviews for the 8th cohort of the Public Service Internship Programme (PSIP).
On December 1, the Commission urged graduates who had applied for the internship to check their portals to confirm their shortlisting.
The PSC stated that it had shortlisted only 13,117 applicants and that interviews had already started.
“Selection interviews began on Monday, 1st December 2025, from among the 13,117 candidates who were shortlisted out of the 35,659 who applied for the advertised positions. If you had applied, kindly check your portal,” PSC said.
Additionally, the commission stated that the interview details were available on each candidate’s PSC Jobs Portal, and all shortlisted applicants have already been notified via official SMS alerts.
PSC also said it has made telephone interviews available to applicants in remote areas who may face logistical challenges in reaching the centres.
“The recruitment exercise is conducted in accordance with the highest standards of professionalism, fairness, merit, transparency, and equal opportunity as required by the Public Service Commission Act, 2017. All shortlisted candidates have been notified through official SMS alerts,” read part of the statement.
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