The National Museums of Kenya (NMK) has announced a 30-day window for the expiry of tickets purchased before the successful implementation of a new and upgraded admission system.
The state corporation that was established by an Act of Parliament to preserve Kenya’s heritage has gone the digital and adopted eCitizen services for all payments
“The new system takes effect immediately, and any previously purchased tickets must be used within 30 days from the date of this notice. Tickets to the above-listed sites can be accessed through:nmkpay.ecitizen.go.ke,” read part of the directive public notice.
NMK sites have already transitioned
The corporation has also indicated that some of the sites have already adopted the changes, and henceforth, no manual applications or transactions will be handled, but tickets for these locations should be purchased online.
The sites include Nairobi National Museum, Karen Blixen Museum, Fort Jesus National Monument, Nairobi Gallery, Malindi Museum, and Gedi National Monument.
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The change is permanent as part of the Kenyan government’s broader push to have all public services on the eCitizen platform for better revenue collection and visitor management.
NMK Locations that will transition later
All remaining NMK stations that have not been listed as implemented in the new system will migrate to the same system later, in phases.
“All other stations will be onboarded to the new system gradually,” clarified the notice
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The sites include;
Lamu Museum, Hyrax Hill Prehistoric Site and Museum, Kisumu Museum, Kitale Museum, Meru Museum, Narok Museum, Kabarnet Museum, Kapenguria Museum, Kariandusi Museum, Olorgesailie Prehistoric Site, Rabai Museum, Thimlich Ohinga, Jumba la Mtwana, Siyu Fort, Takwa Ruins, Koobi Fora, Nyeri Museum and Wajir Museum.
How to Apply and Requirements
To access a visit ticket for the NMK stations, you’ll be required to:
- Log in to their portal using the link nmkpay.ecitizen.go.ke.
This link will open a slot to fill in your details
- You’ll be required to fill in the ticket type you are applying for, a single or combined ticket for the museum only or for the museum, snake park, and aquarium
- Next, fill in your visitor details, their citizenship, and residential information if you’re bringing any guests to the museum.
- The visit date will be the next available slot, and the ticket will only be valid for the selected date.
- You’ll be required to state the ticket user type needed, whether it’s an institution visiting or an individual.
- The next step will be filling in your name or the name of the person you are applying for
- Then, contact details are written only for the one preferred, where the ticket will be shared after generation, either email or phone number.
- This step will require you to pay the amount indicated under the Nairobi National Museum Bill slot.
- Then finish by ticking the box for terms and conditions, to show consent.
- The final step is to click the ‘pay for museum’ slot, and a ticket will be generated for you or your institution.
This ticket grants you access to the Museum of your selection, and the tickets are non-transferable and non-refundable.
You will be asked to present your National ID at the museum entrance.
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