Facebook and Instagram users reported widespread outages Monday, as the social media giant appeared to be again experiencing serious technical problems. The company’s WhatsApp messaging app also was down, per user reports.
The company, in the spotlight over accusations by a whistleblower that the company prioritized profits over safety, saw its flagship Facebook app and Instagram go down for many users on Monday before noon ET.
On Facebook’s website, an error message Monday said, “Sorry, something went wrong. We’re working on it and we’ll get it fixed as soon as we can” and the Facebook app was not loading certain content. Instagram’s site showed a “5xx Server Error” and its app displayed an error message that said, “Couldn’t refresh feed.”
Facebook spokesperson Andy Stone acknowledged the outages in a tweet saying, “We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience.”
We’re aware that some people are having trouble accessing our apps and products. We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience.
— Andy Stone (@andymstone) October 4, 2021
For June 2021, Facebook reported 1.91 billion daily active users for its flagship app, up 7% year over year. Daily users across all of the company’s family of apps (Facebook, Instagram, WhatsApp and Messenger) averaged 2.76 billion for the month of June 2021, up 12% on an annual basis.
According to Downdetector.com, Facebook was down for over 83,000 users as of 11:47 a.m.
At the same time, over 66,000 Instagram users reported outages as well as over 22,000 WhatsApp users.
The outage is impacting users on both desktop and mobile.
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