On Tuesday, tens of thousands of users around the world reported being unable to access Microsoft services, including Teams and Outlook.
Downdetector, a website that tracks outages, reported that over 5,000 people in the UK alone had reported that Outlook was inaccessible. Other services such as Teams and Xbox Live were also reported as not working.
In response to the outage, Microsoft issued a statement saying that they had “isolated the problem to networking configuration issues” and were currently analyzing the “best mitigation strategy to address these without causing additional impact.” The company also stated that they were investigating a connectivity issue with their cloud computing service, Azure, which was affecting “a subset of users.”
We're investigating issues impacting multiple Microsoft 365 services. More info can be found in the admin center under MO502273.
— Microsoft 365 Status (@MSFT365Status) January 25, 2023
Microsoft Teams is a widely used platform, with over 280 million users globally. It is primarily used in businesses and schools and is considered a critical tool for communication, meetings, and general service organization.
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The issues were not limited to just the UK as reports of outages were also reported in other countries around the world, including India and Japan. Microsoft has been approached for comment, but as of yet, there has been no further update on the situation.
The outage caused inconvenience and disruption for many users, especially for those in the business and education sectors where Microsoft Teams is an essential tool for communication and collaboration. The company’s reputation for reliability may also be impacted by this widespread disruption. It is important for Microsoft to quickly resolve the issue and provide transparent communication to their users about the cause of the outage and the steps being taken to prevent it from happening again in the future.
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