Airtel Money Kenya has launched ‘Rudishiwa Transaction Fee Campaign’, through which its customers will be refunded their withdrawal transaction fees as Airtime.
According to a statement by the Telecommunications company, Airtel Money customers who withdraw as little as Kes 50 from any Airtel Money agent will be refunded their withdrawal transaction fees.
“The refund applies to any withdrawal charge up to the maximum daily limit of Kshs 250,000 per day,” the statement read in part.
Giving an example of a customer withdrawing Kes 1,000 Airtel noted that they spend a transaction fee of Ksh 25 and will therefore receive the Ksh 25 as airtime.
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“Under the Rudishiwa Transaction Fee Campaign, customers will now receive Kes 25 as Airtime, which they can use for airtime, data bundles, or SMS,” the statement read in part.
Airtel ‘Rudishiwa Transaction Fee Campaign’ Launch
During the launch of the campaign, on Tuesday, December 19, Airtel Networks Kenya Limited Managing Director, Ashish Malhotra, noted that the program would help users to save money.
“The new ‘Rudishiwa Transaction Fee Campaign’ cements our commitment to designing products and solutions that serve multiple payment needs of the user in the market. We believe that the campaign will go a long way to cater to the needs of Kenyans who rely on cash for their daily transactions, helping them stay connected while saving them money,” he said.
According to Airtel, Rudishiwa Transaction Fee Campaign is in line with the company’s commitment to provide affordable products and services that enhance customers’ convenience and help them stay connected.
Anne Kinuthia-Otieno, the Managing Director of Airtel Money Kenya stated that the move was to make money transactions beneficial to customers.
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“At Airtel Money, our customers are at the core of our operations, and we are committed to offering them unmatched convenience and value. Rudishiwa Transaction Fee Campaign is a testament to our dedication to make mobile money transactions not only affordable and efficient but also incredibly beneficial,” she stated.
Nonetheless, the company urged its customers to register for the Airtel Money Services to enjoy the benefits.
“To enjoy these benefits, Airtel customers are encouraged to visit any Airtel Money agent countrywide then dial *334# or use the Airtel App to get started,” part of the statement read.
