The Communications Authority of Kenya (CA) has warned of imposters swindling unsuspecting members of the public by claiming to help them access the Authority’s services.
In a statement, on November 7, 2023, the authority noted that the fraudsters were calling unsuspecting customers, threatening unspecified consequences for non-registration of SIM cards.
Therefore, the authority has called on Kenyans to submit reports of any suspicious cases.
‘We call on the public to be vigilant and report any suspicious individuals masquerading as CA staff, for necessary action,” the Authority noted.
Further, the communications authority revealed that aspiring license applicants were a major target as the con artists pretended to help them.
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“It has come to our attention that some unscrupulous individuals are defrauding unsuspecting members of the public and prospective license applicants, purporting to assist them in accessing the services of the Authority,” part of the statement read.
CA also affirmed that the institution is available and accessible to anyone who wishes to engage with them.
At the same time, the authority noted that its website contains information on various regulated services and associated fees for reference by Kenyans.
Additionally, the agency urged the public and stakeholders to only use CA’s official communication channels in case of need to access their services.
“All official communication to the Authority should be channeled through [email protected] or our regional offices in Mombasa, Eldoret, Nyeri and Kisumu,” the Authority noted.
About the Communications Authority of Kenya (CA)
The Communications Authority of Kenya (CA) is Kenya’s ICT regulatory agency, responsible for telecommunications, cyber security, e-commerce, broadcasting, multimedia, and postal/courier services.
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CA is also in charge of managing the country’s numbering and frequency spectrum resources, maintaining, and administering the Universal Service Fund (USF), and protecting the rights of ICT service users.
Also, CA licenses all systems and services in the communications industry, including telecommunications, postal, courier and broadcasting.
The authority is responsible for facilitating the development and management of e-commerce and national cyber security framework
Further, it approves the type and accepts communications equipment meant for use in the country.
Communications Authority of Kenya also has the responsibility of protecting consumer rights within the communications environment.
Additionally, CA manages competition within the sector to ensure a level playing ground for all players.
The agency also monitors the activities of licenses to enforce compliance with the license terms and conditions as well as the law.
