As tax compliance becomes increasingly digital, many Kenyans still rely on in-person services offered by the Kenya Revenue Authority (KRA).
KRA operates over 41 tax service offices, 43 service centres and 52 Huduma centres nationwide, ensuring services are within reach for individuals and businesses.
KRA’s headquarters are housed in Times Tower, Haile Selassie Avenue, Nairobi.
However, its reach extends far beyond the capital through regional headquarters, customs stations and service centers.
Also Read: How to Change Your KRA Email and Reset Your Password
KRA Offices & Contacts Countrywide
| LOCATION | OFFICE | CONTACT |
| Nairobi | Times Tower Building (Headquarters)
|
Box. 48240 – 00100. Tel. +254 20 281 0000 |
| Nairobi – Sameer Park | P.O. Box 46285-00100 Nairobi | |
| Nairobi – Ushuru Pension Towers | P. O. Box 48240 -00100 Nairobi | |
| Nakuru | Nakuru – Generation House
|
Box. 270- 20100.
Tel. 051-2213926, 0725-777409
|
| Domestic Taxes Dept..
|
Box. 270- 7481.
Tel. 051-2213891/3883/ 3926/3927
|
|
| Kajiado | Kajiado Office – Kitengela Mall 4th Floor
|
P. O. Box 720 – 01100 Kajiado
0770-495368/ 0772-422939
|
| Maralal
|
Maralal town
Oryx Building |
P. O. Box 114 Maralal
|
| Kericho | Kericho DC’s Compound, Sinendet Towers, Kebo Plaza
|
P. O. Box 796 Kericho
|
| Nyahururu | Along Sharpe Road, Nyahururu Town | |
| Naivasha | Jubilee Mall | 052 201 04 / 2020108 / 201122 |
| Machakos | Sartaj Building, 3rd Floor, Off Kangundo Road | 020 202 0348 / 044 202 0232 |
| Embu Office | Mugo House, Ground Floor | 068 31360 |
| Mandera | Along Isiolo-Mandera Road | |
| Garissa | 046 210 2580 | |
| Wajir Office
|
KRA Custom Building, Mandera Road | |
| Kitui | Bondeni | 0771 095 931 |
| Meru | Angaine Plaza, Tom Mboya Street | 064 30713 |
| Isiolo | My Space Building, Next to Isiolo Ardhi House | |
| Moyale | Moyale One-Stop Border Post (OSBP) | |
| Kisumu | Lake Basin Mall
|
|
| Kakamega | Posta House | 0206 900 000 |
| Kisii | Umoja Plaza
|
0780 999 995 |
| Malaba | Along Eldoret-Malaba Road | |
| Busia | Along Kisumu-Busia Road | |
| Isebania | Migori Road | |
| Kisumu-Forodha House | Swan Centre, Ground Floor | |
| Bungoma | Moge Plaza, Moi Avenue | 053 30543
|
| Thika | Thika House, Thika Town | 0741 852 035 / 067 222 1701 |
| Nyeri | Veka Plaza, Kenyatta Road, Opposite Kamukunji Grounds | 0709 011 111 |
| Kerugoya | Machere Plaza | |
| Nanyuki | Ubii Plaza | |
| Murang’a | Ngeka Centre | 060 203 0700 |
| Kiambu | Kiambu Mall | |
| Mombasa | Custom House | 041 231 4070 |
| Malindi | Malindi Complex | 042 213 0955 |
| Voi | Potter’s House | 043 203 1120 |
| Lamu | Mkunguri Square | 0792 973 791 |
| Ukunda | Holding Meridian | |
| Diani | Near Dola Depot, Off Ukunda-Ramisi Road | |
| Eldoret | Kiptagich House
Eldoret EIA (Eldoret Airport Warehouse)
|
053 206 2300 |
| Eldoret EIA (Eldoret Airport Baggage Hall) | ||
| Lodwar | 020 239 8852 / 0770 016 179 | |
| Kitale | Trans Nzoia Women Plaza | 020 239 8707 / 020 785 9501 |
Expansion and Digital Services
Also Read: How to Check and Pay KRA Penalties
In addition to these branches, KRA has embraced digital platforms to provide tax services remotely. This includes the iTax system, an online portal that enables taxpayers to register, file returns, and pay taxes without visiting physical branches.
The digital transformation aligns with the government’s push to ease business operations and enhance tax compliance, ensuring that Kenyans can interact with KRA efficiently from any location.
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