Fairmont The Norfolkhas once again claimed its place as a center of luxury and elegance after being named Africa’s Leading City Hotel in 2024.
The hotel was awarded during the 2014World Travel Awards, tramping over 10 other nominated hotels across Africa. This is the fifth time consecutively that Fairmont the Norfolk has bagged the award.
This award underscores Norfolk’s lasting legacy, exceptional service, and its esteemed position as a cornerstone of African hospitality.
With nearly 120 years of existence, Fairmont The Norfolk is a cultural and historical landmark that has witnessed the transformation of Nairobi from a small colonial outpost into a thriving African metropolis.
Serene and Luxurious Details of Fairmont The Norfolk
The Hotel was established in 1904 and has since provided shelter, luxury, and refined experiences to travellers and dignitaries from around the world.
It creates an atmosphere that feels both nostalgic and refreshingly contemporary, preserving the past while embracing the future.
Speaking after receiving the award, Elma Labuschagne, Cluster Director of Operations, expressed her gratitude, emphasizing the hotel’s mission to offer exceptional service.
“For 120 years, Fairmont The Norfolk has embodied an exceptional standard of service, delivering experiences that are rooted in elegance, history, and the warm spirit of Kenyan hospitality,” she said.
Located in Nairobi’s Central Business District (CBD), the hotel offers a peaceful retreat in the middle of the vibrancy of city life.
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The property’s 108 spectacularly furnished rooms and 17 suites provide a refined yet inviting ambience.
Each room is designed with intricate details that highlight the building’s heritage while featuring modern comforts that cater to guests’ needs.
Dining at Fairmont The Norfolk is an exquisite experience. With the award-winning Tatu Restaurant offering locally inspired cuisine, and the iconic Lord Delamere Terrace serving as a meeting ground for guests.
Also, it is a haven for wellness enthusiasts. The exclusive Pambo Spa and Health Club invites guests to indulge in rejuvenation, and a range of treatments while enjoying the serene surroundings.
Beyond this, the hotel’s lush and meticulously landscaped gardens are home to over ten bird species, providing a rare sanctuary of natural beauty in the middle of Nairobi.
Ownership and History of the Hotel
Owned by CG Hospitality, the hospitality wing of Dubai-based multinational CG Corp Global, Fairmont The Norfolk is part of a big and ambitious portfolio.
CG Hospitality has developed a global presence with over 178 hotels and resorts across 12 countries, including partnerships with esteemed brands like Fern Hotels in India and DoubleTree by Hilton in New York City.
Moreover, it has plans to grow to over 200 properties by 2025.
CG Corp Global, founded in 1884 and now valued at over $1.8 billion, is Nepal’s first multinational corporation.
It has a portfolio in various industries from hospitality to finance and manufacturing, showing CG Corp Global’s commitment to integrity, innovation, and cultural respect.
Mercy Joy Kwama is a News Reporter at The Kenya Times who is dedicated to the art of storytelling and truth-telling and changing narratives. She has covered diverse topics including politics, social justice, environmental issues, climate change, and entertainment.
Mercy is particularly driven to amplify the voices of African communities and challenge the prevailing status quo.
She is a graduate of Riara University with a degree in Communications and Multimedia Journalism and is well-equipped to navigate the complex landscape of news reporting.
In her spare time, Mercy likes to pick up new skills including crocheting, gardening, dance, reading, and music.
She can be reached at joy.kwama@thekenyatimes.com
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