The National Transport Authority (NTSA) has announced changes to the application process of the new reflective number plates.
In a statement, the authority indicated that the move was meant to improve service efficiency, adding that the process of application had been reduced.
When an application is approved, the motorist will receive an SMS notification asking them to collect their plates from the centers indicated during application.
“Motorcycle or motor vehicle owners will receive SMS notifications upon verification and approval of the applications.
“We request motor vehicle owners who have received SMS alerts on collection of reflective number plates to visit the centers they identified during the application process,” a statement from the authority read in part.
How to Apply for New Number Plate
The first step of application is to log into your E-Citizen account. Proceed to select NTSA new service portal and choose motor vehicle and click on view.
Proceed to click on motor vehicle services then reflective plate. Under reflective plate, select plate type and counter collection office.
Attach the required documents in PDF format. After that is done, scroll down and tick the declaration box then click preview.
Continue by submitting payment for the plate and click complete. After that is done, wait for a notification SMS on when to collect your number plate. The process takes approximately seven working days.
For a single reflective number plate, motorists will part ways with Ksh1,550 while for a pair of the number plate, motorists will pay Ksh3,050.
Recent Changes Made by NTSA on Applications
Earlier, NTSA announced changes in the application process of logbooks noting that the service was now available online through the E-Citizen platform.
According to NTSA, all you have to do is log into your E-Citizen portal and select the new NTSA Service portal.
After logging in, select the “motor vehicle services” available on the portal and click on view.
Subsequently, the interface will present an option of applying for a duplicate logbook.
In line with the steps appearing on the screen, select duplicate logbook and click next. The interface will then request you to select the reason for duplicate.
Upon selecting the reason for applying for a duplicate logbook, proceed to fill in necessary details and attach the documents in one pdf format as requested.
The latest updates in services offered by the NTSA is in line with the government directive to move all services to one platform.