The Regional Marketing Director of Serena Hotels Africa will be stepping down from the position after 36 years of service at the company in various capacities.
Rosemary Mugambi announced that she will be retiring from the position officially in August 2024.
Making the announcement, Serena Hotels stated that she will be handing over the position to Maureen Okore.
“We extend our heartfelt thanks to rosemary for her invaluable contributions. She will be succeeded by Maureen Okore, whom we warmly welcome into her new role,” read the statement in part.
“Being with East Africa’s premier home-grown hospitality group has been an amazing journey and your continued support is greatly appreciated,” ‘ she said in a farewell statement.
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How Rosemary Rose through the Ranks
Born in Meru on the slopes of Mount Kenya, Rosemary Mugambi’s father was a cook in Rumuruti, while her mother worked at home.
Her journey to success began when she offered to move in with her sister who has just secured a job in Machakos as a secretary in the early 1960s.
Mugambi went to Machakos, then to Kampala, and back to Nairobi.
Later, she graduated from Loreto Convent Msongari high school in 1982, with a dream of becoming a journalist.
However, she visited the newly opened Utalii College and joined after she was fascinated listening to the head of the college talk about tourism.
Her first internship at Utalii was at the Jacaranda Hotel in Nairobi’s Westlands.
“I went dressed smartly” she recalls with a laugh. And the manager sent her to the kitchen. I was shown a sack of potatoes and asked to get to work with a knife — not even a potato peeler.
“That was my first day as an intern and I returned to college with calloused hands while the rest of the class had more interesting work experiences to relate.
“I learnt a big lesson here, that if you want to be a great manager, start at the bottom,” she said in a past interview with the East African.
Furthermore, she got a job at Mombasa Serena as the Human resources manager in the early 1990s after moving from Samburu Serena where she was an assistant manager.
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Profile of Serena hotels New Regional Marketing Director
Maureen Okore, who takes over the baton is a 5-time award-winning marketing and communications expert who is extremely passionate about amplifying brands.
She possesses extensive expertise in managing local, regional, and multinational brand portfolios, having successfully executed marketing campaigns in countries including Kenya, Tanzania, Uganda, Nigeria, Ghana, Egypt, Iran, and Iraq, among others.
Also, she has over 12 years of diverse experience across multiple industries, collaborating with renowned advertising firms such as Redhouse Group and WPP-Scan Group to bring brands to life.
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