Airtel Networks Kenya Limited has issued a notification of discontinuation of Airtel TV services for customers in Kenya.
In a notice dated October 8, Airtel informed the customers that the service came to an end on September 30, 2024
“We wish to inform all Airtel Networks Kenya Limited customers that Airtel TV services were discontinued on 30th September 2024. Access to Airtel TV channels and content will no longer be available,” reads the notice in part.
The telecommunication company apologized for any inconvenience caused and directed customers to reach out to the customer care desk for clarification about the service.
“Should you have any questions or require further information, please reach out to our team on the following channels: Website: www.airtelkenya.com, X: airtel_ke, FB: Airtel Kenya, IG: airtel_kenya and Linkedin: Airtel Kenya,” Airtel said.
The TV Service
Airtel launched the Airtel TV app on August 7, 2020, making it the first telecommunications company to launch an entertainment streaming app in Kenya.
Airtel TV allowed customers to enjoy the best of local and international entertainment on their smartphones, ranging from Movies, Drama, Documentaries, Music and Cartoons.
Premium content from the top Studios including Universal, Nickelodeon and the BBC were available without subscription to all Airtel mobile telephone subscribers in Kenya.
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Viewers were simply using their Airtel SIM card to download the Airtel TV app and enjoy watching in the palm of their hands, at home and on the go.
Airtel Networks Kenya Ltd CEO Prasanta Das Sarma said the Airtel TV would revolutionize the video on demand and Live TV viewing experience via smartphones.
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This he said would offer Airtel customers access to the very best shows, movies and live television engagements for free.
Airtel TV had no monthly subscriptions and was accessible as long as customers had data for streaming.”
Customers could download the App from Play Store and Apple Store and register with their Airtel line and to access entertainment genres.
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About Airtel Africa
Airtel Africa is a leading provider of telecommunications and mobile money services, with a presence in 14 countries in Africa, primarily in East, Central and West Africa.
It offers an integrated suite of telecommunications solutions to its subscribers, including mobile voice and data services as well as mobile money services both nationally and internationally.
The Group aims to continue providing a simple and intuitive customer experience through streamlined customer journeys.
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