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Has the SHA System Been Hacked?

Edwin HindabyEdwin Hinda
September 2, 2025
Reading Time: 5 mins read
Duale Reveals Expanded Sha Cancer Cover To Kes 1 Million

Health CS Aden Duale during a press conference on August 8, 2025. PHOTO/SHA X.

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There are claims from a section of social media users that the Social Health Authority (SHA) system has been hacked.

In a post on his Facebook and X pages, a user named ‘Hon Peter Kalerwa Salasya’ said the system, which costs Ksh104 billion, has been hacked.

He stated that the government could have given the money to university students specialized in software engineering to construct a system for SHA.

He went to post a screenshot of the purported hacking, which alleged that the SHA site cannot be found.

The screenshot stated the following as the potential reasons for the system downtime.

  1. You haven’t deployed an app yet.
  2. You may have deployed an empty directory.
  3. This is a custom domain, but we haven’t finished setting it up yet.

How can I deploy my first app?

He also claimed that the site was referring users to its hosting documentation to get started.

SHA System Available & Fuctional

However, a factcheck by The Kenya Times revealed that the SHA system is up and running.

Kenyans can log into the SHA system as they normally do, and there is no interference at all.

The system is available and functional; registered users can either use the browser or the SHA app.

They can also access all the services offered at the SHA site and update their details like phone number.


Also Read: SHA Shortlists Candidates for Top Positions [FULL LIST]


How to Log In

Registered users can follow the procedure below to log into their SHA portal;

1.Access the SHA Portal or App

You can log in via:

  • SHA Website: https://sha.go.ke
  • SHA Mobile App (APK downloaded from the SHA site).

2.Click on the Login Option

  • On the homepage, look for “Member Login / Portal”.
  • On the app, tap “Login”.

3.Enter Your Credentials

You’ll be asked for:

  • National ID Number (or SHA Member Number).
  • Password / PIN (created during registration).

4.Two-Factor Authentication (Where Applicable)

The system will send a code to your registered phone number or email address.

Besides, there can also be a biometric verification at approved health facilities.

5.Access Your Dashboard

Once logged in, you can:

  • View or update personal & dependent details.
  • Track contributions & coverage status.
  • Check accredited health facilities.
  • See treatment approvals and notifications.

Also Read: Duale Submits Files to DCI Amid SHA Scandal Claims


How to Register

1.Open your web browser

Enter the URL: https://ofyoyangu.go.ke on your browser then proceed to click on register to start the registration process.

2.Self-registration guide.

Take a few minutes to read the terms and conditions, then complete the self-registration for self-onboarding by filling in your details where required.

3.Confirm your details

Check your details to make sure they’re correct, then complete the registration by submitting your application.

Follow our WhatsApp Channel and X Account for real-time news updates

A Photo Collage Of The Sha System Downtime Posted By Social Media User ‘Hon Peter Kalerwa Salasya’. Photo/Hon Peter Kalerwa Salasya X.
A photo collage of the SHA system downtime posted by social media user ‘Hon Peter Kalerwa Salasya’. PHOTO/Hon Peter Kalerwa Salasya X.

Tags: SHA
Edwin Hinda

Edwin Hinda

This story was written by Edwin Hinda

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