Taxi hailing company Bolt has revealed the top pick-up days and favorite dishes for most of its customers in the year 2023.
In a ‘Bolt Rewind’ report released on December 28, Bolt Kenya revealed the local transport and delivery trends in the country this year.
The Rewind data further reveals what customers across the world have in common, as well as customers’ unique transport trends.
According to the report, the most popular pick-up points for customers were airports and train stations globally.
Favorite dish
For Kenyans ordering food through the delivery service, chicken was the most favorite dish among the customers.
“KFC Streetwise 3 was the most popular dish ordered all year round,” revealed the taxi company.
The order is part of the Kentucky Fried Chicken (KFC)’s menu offered across its outlets in the country.
Notably, the order features 3 pieces of chicken labeled as the ‘Streetwise 3’.
On the other hand, Bolt Food in Kenya saw the most expensive order of 2023 placed for a total of Ksh89,000.
“The largest number of individual food orders placed by a customer at over 500 orders,” added Bolt.
Also, the most popular day for the orders across the world was Friday, with most popular Bolt Food order being a cheeseburger globally.
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For customers ordering groceries through Bolt Food, bananas were the global favorite.
In addition, distance was no barrier for customers ordering their favorite meal, with the furthest delivery of the year reaching an astonishing 98 km.
The trend was witnessed particularly on Friday and Saturday evenings.
Bolt in 2023
Likewise, it has been a milestone year for the company as it turned 10, reaching 150M+ customers across more than 500 cities worldwide in 45 countries.
“This year, our 150M+ customers helped us take another step towards our mission to make better cities, and not private cars,” Kenya Country manager Linda Ndung’u said.
In November, the Taxi hailing company discontinued 5,000 drivers from its platform due to non-compliance and safety-related matters.
In a statement seen by The Kenya Times, the company noted that the discontinuation had been in progress for six months in line with its commitment to safety.
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The company assured that any driver found to violate any of its safety standards would face action including permanent suspension from the platform.
Ndung’u went on to add that the company is open for any kind of feedback from Kenyans.
“To help us keep working towards our mission, we’re inviting everyone in Kenya to submit their ideas through our social media channels on how to make their city more people-friendly,” she added.
Edgar Kitur, Bolt Food Country Manager, echoed the same success sentiments in the food delivery service this year.
He noted, “Our delivery service has not only met but exceeded expectations, setting new standards in efficiency and customer satisfaction.
