Residents of several Nairobi estates are affected by a water supply interruption, according to a notice by the Nairobi City Water and Sewerage Company Limited (NCWSC).
The company indicated in a Wednesday, May 7, notice that the interruption follows a major pump failure at the Kabete Water Treatment Works.
According to the Nairobi Water and Sewerage Company, the disruption was caused by the pump malfunctioning on Sunday, May 4.
The faulty pump released water that splashed onto six electrical motors and their control panels, rendering them inoperative.
“Water Supply Interruption is expected to affect certain City Estates due to ongoing repair works on 6 pump motors and their electrical control panels at Kabete pumping station.
“The pumps, at Kabete, assist in increasing water pressure and move the flow towards Dagoretti and Uthiru reservoirs,” stated the water company.
Also Read: Nairobi Water Waives Penalties for Landlords, Gives 30-Day Ultimatum
Nairobi Estates Affected by Water Shortage
According to the Nairobi Water company, a technical team was immediately dispatched and began repair works on Tuesday, May 6.
Although the pipeline restoration is still ongoing, the damaged pump motors and control systems are expected to be fully repaired by 9:00 PM on Wednesday, May 7.
Consequently, the utility company has issued an alert to residents in the affected areas, including Naivasha Road estates, Kawangware, Gatina, Kabiro, Riruta Satellite, Dagoretti Corner, Ngando, Kangemi.
Other affected estates include Mountain View, Karen, and Ongata Rongai.
Water supply is expected to resume once the repairs are finalized.
“This is therefore to inform our customers residing in the affected Estates of the 24 hour interruption of water supply. We regret the inconvenience caused and thank our customers for their patience,” the utility company noted.
Also Read: Nairobi Water to Shut Down Supply to CBD and Estates [LIST]
Earlier Notice to Landlords
Earlier in April, the utility company issued a 30-day notice to landlords and customers with illegal water connections, urging them to regularize their supply by April 30, 2025.
NCWSC warned that those who failed to comply within the set deadline would face penalties. However, customers who voluntarily come forward to legalize their connections within the grace period will benefit from a penalty waiver.
The company added that illegal water connections and tampered meters not only burden the city’s water system but also jeopardize water quality and public health.
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