The Kenya Airports Authority (KAA) on Tuesday May 28 welcomed a delegation from the Tanzania Airports Authority (TAA) to Jomo Kenyatta International Airport (JKIA) for a 4-day benchmarking tour.
In a statement, KAA said the meeting was a fruitful exchange of ideas, focusing on enhancing operational excellence and customer service standards.
During the visit, the delegation met with KAA’s Acting Managing Director, Henry Ogoye.
Ogoye expressed his enthusiasm for the visit, highlighting the significance of regional cooperation in the aviation sector.
“We are delighted to host our colleagues from the Tanzania Airports Authority. This visit is a testament to the strong bonds between our two organizations and our shared commitment to advancing airport operations in the region,” said Mr. Ogoye.
“Through these exchanges, we aim to not only share our successes but also learn from each other to better serve our passengers and stakeholders.”
Peter Mkumbi from Julius Nyerere International Airport led the delegation from Tanzania. It also included key representatives from their Marketing, Human Resources and Financial departments.
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Moreover, KAA indicated that by the end of the visit, the delegates hoped to gather valuable knowledge that could be tailored to enhance the operations at their home airports.
TAA was established as part of the government’s efforts to change the public service structure and gear it towards improving service delivery.
KAA and TAA Collaboration
In the post, the Kenya Airport Authority highlighted that they have shared a long history with TAA bounded by cooperation.
They further explained that their visit would further cement their growth in the aviation industry.
“KAA and TAA have a long history of cooperation, and this visit further cements their commitment to mutual growth and excellence in the aviation industry,” KAA said.
Moreover, the post pointed out that with both authorities working towards enhancing the passenger experience and operational efficiency, such collaborations would be vital for setting higher standards and achieving common goals.
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Jomo Kenyatta International Airport, formerly called Embakasi Airport and Nairobi International Airport, is Kenya’s largest aviation facility, and the busiest airport in East Africa.
In 2015, the airport attained key international aviation standards when it unveiled Terminal 1E, which allows separation of arriving and departing passengers.
According to KAA, the terminal has capacity to handle 2.5 million passengers every year. The then President of Kenya Uhuru Kenyatta said the attainment of the international standards would enhance the stature of the airport and boost its contribution to the GDP.
“Expansion and modernization of JKIA is a key flagship project under Vision 2030, our long-term national development plan. This is because of the very critical role that the airport plays, contributing over 10 per cent of our national economy,” said Kenyatta.
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