Mwalimu Sacco has announced a revised business-to-customer (B2C) tariff structure for its mobile banking platform, M-HELA, to make digital transactions more affordable for members.
In a notice to its members on January 13, Mwalimu National Sacco said the new tariffs will take effect on January 13, 2026, and are benchmarked against prevailing charges across the financial services industry.
“In our continued journey to offer you affordable, secure, and efficient digital financial services, Mwalimu National DT Sacco is pleased to announce the implementation of a revised B2C tariff structure on our Mobile Banking platform M-HELA, effective 13th January 2026 that is benchmarked across the financial service industry,” read part of the notice.
The revised structure is intended to lower transaction costs, encourage increased usage of digital channels, and strengthen the Sacco’s digital financial ecosystem.
Under the new model, transaction charges have been reduced across most bands, while the maximum transaction limit has been increased from Ksh70,000 to Ksh150,000.
Revised Transactional Charges
Below is a table that shows the new mobile transactional fees:
| Transaction Amount (Ksh) | Transaction Charge (Ksh) |
|---|---|
| 0 – 100 | 10 |
| 101 – 500 | 15 |
| 501 – 1,000 | 20 |
| 1,001 – 1,500 | 33 |
| 1,501 – 2,500 | 33 |
| 2,501 – 10,000 | 55 |
| 10,001 – 50,000 | 67 |
| 50,001 – 150,000 | 110 |
Also Read: Mwalimu National Sacco: Membership Requirements, Savings, Loan Options And Interest
Why Mwalimu Sacco Changed the Charges
Mwalimu Sacco has introduced these revised tariffs and limits to achieve several goals for its members:
- Cost Savings: Members can save more on transaction costs due to the lower charges across most transaction bands.
- Higher Convenience: The increased daily transaction limits (now up to Ksh150,000) allow for greater flexibility in managing finances.
- Financial Inclusion: The initiative aims to drive financial inclusion by providing seamless, affordable services through digital platforms such as M-HELA.
Members seeking clarification on the revised charges have been advised to contact the Sacco, which has made its 24-hour contact centre available alongside in-person assistance at branches nationwide.
Also Read: How to Transfer Your Shares From One Sacco to Another
How to Join Mwalimu National Sacco
- Obtain the application form:
- Download it from the Mwalimu National Sacco website or collect it from any branch.
- Gather the required documents:
- Ensure you have all necessary documents as specified for membership.
- Submit your application:
- Submit your completed form and documents at any Mwalimu National branch or send them via courier to the headquarters at Mwalimu Towers, Upper Hill, Nairobi.
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