Airtel Kenya has launched a new Progressive Web App (PWA), Airtel Lite, aimed at providing a lighter, faster, and more accessible self-care experience for its users.
In a statement released on February 10, Airtel confirmed that customers would enjoy zero data usage while using Airtel Lite.
Similar to the My Airtel app, the new app offers offline access to key services without the need for data bundles.
“With smartphone users being increasingly mindful of data consumption and accustomed to USSD services, Airtel Lite is set to transform how customers engage with Airtel’s wide range of products and services,” the statement reads in part.
Airtel Launches Airtel Lite App for Its Users with Zero Data Usage
Additionally, Airtel Lite shares capabilities with the My Airtel self-care app yet is tailored to efficiently cater to smartphones with low storage and processing power.
“Lack of adequate storage space on phones is a big issue; Airtel Lite is designed to ensure it requires zero storage space on phones,” the statement read further.
Another key feature of the app is its quick-loading interface, designed to meet the needs of users who want to conveniently access core features without waiting for large amounts of data to load.
The Progressive Web App will cover all the key customer services accessed through USSD – check balance, recharge, buy bundles, send money, buy goods, pay bill and have access to their transaction history.
Also Read: Airtel Unveils Changes to Benefit Mobile Money Users
Why the New App was Unveiled
Commenting during the launch, Airtel Kenya Managing Director, Ashish Malhotra, said, “At Airtel Kenya, we are constantly striving to address our customer needs in ways that add real value to their lives.”
“Our research revealed that many Kenyans still face challenges such as limited storage space and data usage in the use of their smartphones. Airtel Lite is our innovative solution, designed to remove these barriers and ensure a seamless, accessible digital experience for all.”
Airtel emphasized that as the country moves toward a fully digitized economy, solutions like Airtel Lite play a pivotal role in driving the adoption of digital channels.
It highlighted that by offering a lightweight and user-friendly alternative, Airtel Lite serves as a crucial bridge for users who have traditionally relied on USSD services, facilitating a smooth transition to faster, dynamic digital services.
Also Read: Airtel Money Increases Daily Transaction Limit
Airtel also noted that beyond convenience, the app aligns with the broader goal of financial inclusion, providing easy access to mobile banking and digital payments, particularly in underserved and remote regions.
“Airtel Lite is a gateway to digital empowerment for millions of Kenyans. By ensuring that every customer no matter their device, can access our services, we are making sure that no one is left behind in the country’s digital transformation journey,” Malhotra added.
Airtel Lite is now available to all Airtel Kenya customers, who can access it through their phones’ browsers by visiting https://lite.airtelkenya.com/.
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