Nairobi City Water and Sewerage Company has announced a planned 24-hour water supply interruption affecting several residential estates, commercial areas, and major hospitals across Nairobi City County.
In a public notice, the company said the shutdown will begin at 8:00 a.m. on Monday, November 9, 2026, and end at 8:00 a.m. on Tuesday, November 10, 2026.
“Nairobi City Water & Sewerage Company Ltd (Nairobi Water) wishes to inform its customers and the general public of a planned water supply interruption affecting several residential and commercial areas within Nairobi City,” the notice read.
Nairobi Water explained that the interruption is necessary to facilitate the installation of essential new pipe connections near Kianda School off Waiyaki Way.
The company said the works will be carried out along the Kabete distribution mains and are intended to improve water supply reliability in the affected areas.
Nairobi Water Lists Estates and Hospitals Affected by Shutdown
According to the notice, the interruption will affect the entire Westlands, Riverside and Parklands areas, including their surrounding neighbourhoods.
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“Entire Westlands, Riverside, Parklands and their environs.”
Other affected residential and commercial areas include Kilimani, Kileleshwa, Lavington, Upper Hill, Lower Hill and Madaraka.
Several public and private health facilities will also experience the interruption. They include Kenyatta National Hospital, Nairobi Hospital, Forces Memorial Hospital and Mbagathi Hospital.
KEMRI flats, the Department of Defence (DOD), Uhuru Park, and surrounding areas are also among the affected locations.
In the southern part of Nairobi, the shutdown will affect Dog Unit-Langata, Langata Women’s Prison, Kibera and Jamhuri.
Other affected locations include Amboseli, Hatheru, Chalbi, Kenya High, Woodley and areas along Ngong Road.
Nairobi Water Issues Advisory to Customers
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Nairobi Water has advised customers living and operating businesses in the affected areas to use available water sparingly throughout the interruption period.
The company regretted the inconvenience caused by the planned works and asked residents to exercise patience as its teams undertake the installations.
“Customers in the affected areas are advised to use the available water sparingly during this period. Nairobi Water regrets any inconvenience caused and appreciates customers’ patience and understanding as we undertake these essential works to improve water supply services.”
Customers requiring assistance or further information can contact Nairobi Water through its toll-free customer service number 0800 724 366.
The company said it would restore normal water supply after the scheduled maintenance period.
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