How to Book SGR Train Tickets Online with Madaraka Express

The Standard Gauge Railway (SGR), launched in 2017, has transformed long-distance travel in Kenya by providing passengers with a more comfortable and efficient way to reach their destinations. Currently, the SGR operates on two main routes.

The first route runs from Mombasa to Nairobi, starting at the Mombasa Terminus in Miritini and ending at the Nairobi Terminus in Syokimau, with an extension reaching Suswa.

On the other hand, the second route connects Nairobi to Naivasha, starting at the Nairobi Terminus and ending at the Naivasha Inland Container Depot (ICD).

For first-time users, booking SGR tickets online can seem challenging. This article provides a clear, step-by-step guide on how to book your SGR tickets easily via the Madaraka Express portal.

How to Book SGR Tickets Online

1. Access the Booking Portal:
Visit the official Madaraka Express website at https://metickets.krc.co.ke.

2. Choose Your Booking Type:

In this category, select the booking service you prefer, which consists of Madaraka Express and Premium Booking.

The Madaraka Express is the standard intercity train service, offering two seating options: Economy Class, which provides affordable seating for budget-conscious travelers, and First Class, which offers more spacious and comfortable seats along with a few added amenities.

Also Read: Inside the Story of Kenya’s First Female Dispatcher on the Mombasa–Nairobi SGR

For those seeking a more luxurious experience, there is the Premium Booking option. This service features spacious, recliner-style seats, complimentary refreshments, and priority boarding. With a limited number of seats available, the Premium class is designed to offer a more exclusive and private travel experience.

3. Select Trip Details:

1. • Choose your departure and destination stations (e.g., Nairobi Terminus to Mombasa Terminus).
   • Select your travel date from the calendar.
   • Choose between the Express Train (faster with limited stops) and the Inter-County Train (stops at all stations for accessibility).
   • The Express Train is ideal for travelers on a tight schedule, offering a quicker journey by making few or no stops.
   • The Inter-County Train serves smaller towns and communities along the route, making it more convenient for local travelers despite a longer trip duration.

4. Select Your Class:

You can choose between Economy, First Class, or Premium, depending on your comfort needs and budget.

Also Read: Number of SGR Passengers Increases for First Time Since 50% Fare Hike

Economy offers a basic but comfortable experience, First Class provides extra space and enhanced comfort, while Premium delivers a more luxurious journey with added perks and exclusive service.

5. Enter Passenger Information:

1. • Provide full names and passport or National ID numbers for each passenger.
   • For children, use the guardian’s ID or passport number.
   • Enter your mobile phone number to receive booking confirmation.

6. Proceed to Payment:

1. • Confirm your booking and proceed to payment.
   • Pay via M-Pesa by entering your mobile number. Other payment methods, such as credit/debit cards, may also be available through third-party platforms.

After successful payment, you will receive your e-ticket confirmation via SMS and email.

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