The Ministry of Interior and National Administration has responded to growing public concern about the unavailability of A- and B-series passports on the eCitizen portal.
In a spot check on February 3, 2026, The Kenya Times confirmed that the eCitizen passport application portal only allowed applications for the 66-page Ordinary “C” Series passport booklet, excluding the 50-page booklet option for first-time applicants.
In a joint statement with the Immigration Department, the Ministry of Interior has acknowledged the unavailability of series A and B options for first-time applicants
Ministry Responds to Passport Series Shortage
In the statement, the Ministry acknowledged that some passport applicants have raised concerns about the unavailability of A- and B-series booklets on the eCitizen platform.
Also Read: Kenyans Forced to Pay KSh 12,500 Passport Fee After Govt Disables 50-Page Booklet Option.
Kenyans have been assured that the ministry is taking measures to resolve the issues and ensure all passports are processed on time.
“The Ministry has put in place measures to ensure that all passport applications are processed promptly without causing any inconvenience to the applicants. We reaffirm our commitment to facilitate travel in line with our mandate as we make efforts to ensure that all series are available. We appreciate your patience as we work on resolving the issue,” read the statement.
Currently, the portal only allows issuance of the 50-page passport (50 pages of the Ordinary “B” Series) for special cases, including mutilated passports (intentionally damaged) and lost passports.
Sources reveal that the measure is reportedly intended to clear existing stocks of 66-page passports.
“The 50-page passports are still valid, but the government is prioritizing issuance of the 66-page booklets to manage inventory and streamline the passport application process,” a source told The Kenya Times.
The government earlier in July revoked the 34-page passport in July last year, citing a shortage of the booklets.
Also Read: Why Passports Only Come in Four Colors and What Each of Them Means
Passport Application in Kenya
Kenyans who want to apply for a passport must have the following requirements:
- A downloaded and printed passport application form
- One Government and one customer copy of the payment receipt
- Original birth certificate and one photocopy
- Original National ID Card and one photocopy
- Three current passport-size photos
- One photocopy of recommender’s ID card
- Old passports for replacement, plus photocopies of their last three pages
- Photocopies of parents’ National ID cards (if available) or Death Certificates (if deceased)
- For a lost passport, an affidavit, a police abstract, and an explanation letter are required
- For a mutilated passport, an explanation letter is required to explain the circumstances of the mutilation
The charges for passports include:
| PASSPORT TYPE | Fee (Kshs) |
| 34 Pages Ordinary “A” Series | Kshs. 7,500 |
| 50 pages Ordinary “B” Series | Kshs. 9,500 |
| 66 Pages Ordinary “C” Series | Kshs. 12,500 |
| Diplomatic passport (50 pages) | Kshs 15,000 |
| Mutilated Passports | Kshs 20,000 |
| Lost Passports | Kshs 20,000 |
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