Quick Steps to Get New Generation Plates for Government Cars

The National Transport and Safety Authority (NTSA) unveiled a simplified procedure to help National and County government vehicles secure the new generation reflective number plates.

The plates are designed to improve road safety and deter vehicle-related fraud and are now mandatory for all official government vehicles.

Why the New Vehicle Plates Matter

NTSA officials say the redesigned plates feature enhanced security elements, making them harder to forge and easier for law enforcement officers to scan.

Their reflective design improves visibility, especially at night, while embedded security elements reduce the risk of forgery and cloning.

Government vehicles have unique number plates that recognise them, unlike privately owned vehicles.

Step-by-Step Application Process for the vehicle plates

Step 1: Log in to eCitizen
Sign in to your eCitizen account and open the NTSA Service Portal (New).

Switch to the organisation’s profile in the top-right corner, select the vehicle, and click View.

Step 2: Request Reflective Plates

• Go to Motor Vehicle Services,
• Choose Reflective Plate,
• Select the desired plate type and your preferred collection centre.
• Upload all the required colour documents combined into a single PDF before moving on.

Step 3: Payment and Collection
Tick the declaration box

Click Preview, then submit the application

Pay the fee of KSh 3,050 and click Complete

Also Read: How to Book NTSA Inspection for Government PSVs and Commercial Vehicles

Once your request is processed, NTSA will send an SMS with collection details.

Processing Timeline and Compliance

NTSA indicates that the reflective plates are typically ready for collection within seven working days from the date of application.

Both the National and County government fleets are expected to comply with the directive.

About New Generation Plates

In August 2022, the then Interior Cabinet Secretary Fred Matiang’i, together with the Ministry of Roads and Transport and the National Transport and Safety Authority (NTSA), announced the rollout of new generation vehicle number plates to replace the existing ones.

At the time, motorists were required to apply for the plates before a deadline that was set for October 2023.

Also Read: Lost Number Plate? Here’s How to Navigate the NTSA Process

The updated plates incorporate radio frequency identification (RFID) technology, enabling traffic officers to scan and identify vehicles automatically from as far as 100 metres.

Owing to these advanced security features, Kenyan motorists were legally obligated to switch to the new plates, also known as digital or reflective number plates, to help combat vehicle theft and related fraud.

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