Following uproar over long queues and difficulty in accessing Nairobi National Park over the weekend, the Ministry of Tourism and Wildlife has announced a raft of immediate and long-term measures.
In a statement on Monday, March 19, Tourism Cabinet Secretary Rebecca Miano indicated that the changes are meant to enhance the park experience and reduce congestion at entry points.
Further, the CS acknowledged the long wait times experienced by visitors and thanked the public for their continued support of the wildlife sanctuary.
“We deeply value every visitor who chooses to explore the beauty and wonder of Nairobi National Park. We understand that extended waiting times at entry gates over the weekend may have impacted your experience,” Miano stated.
Also Read: Kenya’s National Park Ranked Among Top Global Destinations for 2024
Reason for Long Queues at Nairobi National Park
According to the ministry, the weekend traffic spike was largely driven by an influx of international visitors attending ongoing conferences in Nairobi, combined with successful tourism marketing campaigns positioning Kenya as a top global travel destination.
“The surge in visitor numbers is a testament to Kenya’s growing appeal as a premier tourism and conference destination, driven by the ongoing international meetings in Nairobi and the successful marketing efforts,” added the statement.
CS Miano noted that over 60% of park-goers on Sunday accessed the park using the eCitizen platform, stating that it is a step toward smarter and faster park access.
“If you haven’t yet tried it, we invite you to purchase your tickets in advance via the eCitizen platform at kws.ecitizen.go.ke for a smoother entry,” she stated.
Also Read: KWS Responds to Long Queues of Stranded Tourists at Nairobi National Park
Key Measures Introduced by KWS
To improve future visits and ease entry congestion, the ministry outlined several new measures that took effect immediately.
They include the introduction of express lanes to fast-track entry for prepaid ticket holders to reduce waiting time.
Additionally, KWS has announced the operationalization of more entry gates. The East Gate (off Mombasa Road) and Mbagathi Gate (along Magadi Road opposite Multimedia University) are now fully functional to offer alternative access points.
Also, plans are underway to establish a new entrance through the Southern Bypass, offering more convenience to both local and international visitors.
CS Miano noted that the improvements are meant to enhance Kenya’s tourism infrastructure while maintaining environmental sustainability and ensuring a world-class experience for nature lovers and safari enthusiasts.
Located 10 kilometers from the city center, the Nairobi National Park is one of the only wildlife parks in the world bordering a capital city.
It is home to lions, giraffes, rhinos, and over 400 species of birds, making it a unique draw for tourists and conservationists alike.
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