NTSA Suspends Super Metro

The National Transport and Safety Authority (NTSA) has suspended Super Metro Limited Operator license.

NTSA has cautioned members of the public against boarding vehicle belonging to Super Metro Limited.

The Traffic Department is required to impound vehicles belonging to the Company found operating contrary to the suspension.

“This is to notify the Public that the Authority has suspended Super Metro Limited’s operator licence until the Company fully complies with the Public Service Vehicles Regulations, 2014 and other set conditions,” NTSA said.

NTSA Sets Conditions for Super Metro Ltd

NTSA has listed the following conditions for Super Metro to meet before the license is restored

• The Company must present the two hundred and ninety-four (294) vehicles with various violations to the respective speed limiter vendors for compliance checks.
• The Company must present two hundred and ninety-four (294) vehicles with violations for compliance inspection at Likoni Motor Vehicle Inspection Centre and obtain compliance reports for all the vehicles.
• Super Metro must present forty-two (42) drivers, out of the one hundred and nine (109) drivers with speed violations, for a retest at the Likoni Driver Test Centre. We note that 64 of the Company’s drivers failed a retest on 10th March 2025 and this led to the suspension of their respective driving licences.
• The Company must immediately disengage unqualified drivers for the safety of all road users.
• The Company must present signed contracts for their drivers and other staff including proof of compliance with Section 5(1)(e), six months record of staff payroll, PAYE, NSSF and SHA remittances.
• Super Metro must conduct Road Safety Sensitization for ALL its drivers and submit to the Authority the sensitization report, photos, minutes of the session and the attendance register. The exercise shall be facilitated by NTSA officers.
• The Authority shall conduct a Compliance Audit on the Company.

Also Read: Super Metro Responds Over Passenger Who Died During Ksh30 Fare Dispute

Analysis of the Company’s Operation

NTSA said the Company does not comply with the Traffic Act and the NTSA (Operation of Passenger Service Vehicles) 2014.

Out of 523 vehicles, a total of 15 vehicles had expired inspection certificates, and 8 vehicles had expired Road Service Licences (RSL).

The Authority 5 vehicles had expired speed limiter certificates, 88 vehicles were not transmitting speed data, 171 vehicles had no speed limiter records, 7 vehicles had no speed limiter vendor details while 109 vehicles were operating beyond the speed limit of 80Kph.

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“On compliance with The Traffic (Driving Schools, Driving Instructors and Driving Licences) Rules, 2020, it was established that the driving credentials of the drivers assigned to the Company’s portal do not meet the required qualifications which present a major road safety risk,” NTSA said.

The Company was also in violation of the provisions of the NTSA (Operation of Public Service Vehicles) Regulations 2014, Section 5, sub-section 1(e).

The Regulation states: A person desirous of operating public service vehicles shall be a member of a body corporate which shall comply with labour laws and regulations including in respect to statutory deductions, health and safety of the workplace, Work Injuries Benefits Act (Cap. 236) Insurance, statutory leave days and written contracts of employment for staff.

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