Kenya Power customers no longer need to queue at offices to check their electricity bills.
The company has introduced multiple convenient channels that allow users to access their billing information quickly, including online platforms, SMS services, and USSD codes.
These methods are designed to save time and provide accurate billing information directly to the customer.
Checking Your Bill Online
The Kenya Power online portal is the most convenient option for customers who have internet access.
By visiting www.kplc.co.ke, users can navigate to the “Customer Services” or “Pay Your Bill” sections and select “View Bill.”
Customers need to enter their meter number or account number to access their latest bills and payment history.
The online portal also allows registered users to receive e-bills via email, track consumption trends, and manage multiple accounts in one place.
This method is especially useful for households and businesses that require detailed billing records.
Using SMS to Access Your Bill
For customers without consistent internet access, Kenya Power offers an SMS service.
To check your bill via SMS, simply type KPLC space Meter Number and send it to 95551.
Within moments, the system replies with your current billing details, including the amount due.
Also Read: List of Banks KPLC Customers Can Use to Purchase Tokens
Customers should note that standard SMS charges may apply depending on their mobile service provider.
This method provides a fast and reliable way to access billing information on the go, without the need for a smartphone or computer.
USSD Method for Quick Bill Access
Kenya Power also supports a USSD-based approach for postpaid customers.
Here is how to navigate:
- Dial *977# on your mobile phone.
- Select Postpaid Services (Bill).
- Choose My Bill.
- Select the option to Add/Enter Your Account Number.
- Choose your Account Number from the list.
- Confirm and accept the transaction details.
After confirming and accepting the transaction details, the system sends an SMS with the billing information.
Also Read: How to Reverse a Transaction for KPLC Tokens Bought Erroneously
Alternative 3 to Access Kenya Power Bill
Additionally, one can access the bill using SMS by following the procedure:
- Open the messaging app on your mobile phone.
- Type KPLC <space> Meter Number (e.g., KPLC 12345678).
- Send the message to 95551.
- You will receive an SMS with your current bill details, including the amount due.
For this process, standard network charges may apply.
This method is particularly convenient for those in areas with limited internet connectivity, as it works on basic mobile phones and requires minimal technical knowledge.
These three methods ensure that Kenya Power customers can efficiently stay up to date with their electricity bills.
Whether online, via SMS, or through USSD, users have flexible options to manage payments, avoid disconnections, and monitor consumption patterns.
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