How M-Gas Works, Contacts & Locations

M-Gas is a pay-as-you-cook system that makes clean cooking accessible and affordable for everyone. Customers can purchase gas in small, pre-paid amounts, paying only for what they need, and when they need it.

Payments are made through M-PESA, and the gas supply is automatically paused when the prepaid amount is used up, ensuring full control over usage and spending.

It features a smart meter attached to the LPG cylinder that tracks gas consumption in real-time and automatically triggers a free cylinder replacement when levels run low, eliminating the need for service calls or delivery scheduling.

With M-Gas, families can cook clean, safely, and affordably using whatever amount they have in their pocket.

How M-Gas Works

1. Signing Up and Delivery

Customers sign up for M-Gas, and a sales agent provides more information. M-Gas then delivers and installs the gas cylinder and stove at no upfront cost. 

2. Top-up with M-PESA

Customers top up their M-Gas credit using M-PESA by paying to the PayBill number 804040.

3. Pay-As-You-Cook

The system uses a smart meter to allow customers to pay for gas in small amounts, as little as KES 1, enabling them to cook with what they can afford.

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4. Smart Meter and Low-Fuel Alert

The smart meter monitors gas usage and sends a signal when the gas is running low. M-Gas then schedules a free cylinder change at the customer’s convenience. 

5.No Upfront Costs

Customers do not need to pay for the gas cylinder or cooker upfront.

6. Convenience and Safety

The system offers a convenient and safe alternative to traditional gas cooking, especially for low-income households, by allowing them to cook in small amounts and ensuring they don’t run out of gas. 

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Contacts

You can call their toll-free Customer Care number at 0800 721 148 or email us at customercare@mgas.ke.

You can WhatsApp them at 0792556677 or order via USSD Code *479#.

Additionally, Customers can download their app for a seamless M-Gas ordering experience and to track usage, top up, and manage deliveries.

Locations

There are different locations where M-Gas Depot can be found in Kenya.

They include, Mukuru Depot, Kangemi, Kawangware, Rongai, Tassia, Embakasi, Athi River, Ruaka, Zimmerman, Mathare, Kibera, Mwiki, Athi River and Kasarani.

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