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How M-Gas Works, Contacts & Locations

Janeffer KatilabyJaneffer Katila
April 21, 2025
Reading Time: 5 mins read
A Kitchen That Uses M-Gas Photo/Infoke

A Kitchen that Uses M-Gas PHOTO/InfoKe

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M-Gas is a pay-as-you-cook system that makes clean cooking accessible and affordable for everyone. Customers can purchase gas in small, pre-paid amounts, paying only for what they need, and when they need it.

Payments are made through M-PESA, and the gas supply is automatically paused when the prepaid amount is used up, ensuring full control over usage and spending.

It features a smart meter attached to the LPG cylinder that tracks gas consumption in real-time and automatically triggers a free cylinder replacement when levels run low, eliminating the need for service calls or delivery scheduling.

With M-Gas, families can cook clean, safely, and affordably using whatever amount they have in their pocket.

How M-Gas Works

1. Signing Up and Delivery

Customers sign up for M-Gas, and a sales agent provides more information. M-Gas then delivers and installs the gas cylinder and stove at no upfront cost. 

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2. Top-up with M-PESA

Customers top up their M-Gas credit using M-PESA by paying to the PayBill number 804040.

3. Pay-As-You-Cook

The system uses a smart meter to allow customers to pay for gas in small amounts, as little as KES 1, enabling them to cook with what they can afford.


Also Read: Choosing the Right SACCO in Kenya: What to Look for and How to Decide


4. Smart Meter and Low-Fuel Alert

The smart meter monitors gas usage and sends a signal when the gas is running low. M-Gas then schedules a free cylinder change at the customer’s convenience. 

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5.No Upfront Costs

Customers do not need to pay for the gas cylinder or cooker upfront.

6. Convenience and Safety

The system offers a convenient and safe alternative to traditional gas cooking, especially for low-income households, by allowing them to cook in small amounts and ensuring they don’t run out of gas. 


Also Read: How to Open and Operate a Bank in Kenya & CBK


Contacts

You can call their toll-free Customer Care number at 0800 721 148 or email us at [email protected].

You can WhatsApp them at 0792556677 or order via USSD Code *479#.

Additionally, Customers can download their app for a seamless M-Gas ordering experience and to track usage, top up, and manage deliveries.

Locations

There are different locations where M-Gas Depot can be found in Kenya.

They include, Mukuru Depot, Kangemi, Kawangware, Rongai, Tassia, Embakasi, Athi River, Ruaka, Zimmerman, Mathare, Kibera, Mwiki, Athi River and Kasarani.

Follow our WhatsApp Channel and X Account for real-time news updates.

A Kenyan Using M-Gas Photo/Hapakenya
A Kenyan Using M-Gas PHOTO/HapaKenya
Tags: Clean CookingKenyaM-Gas
Janeffer Katila

Janeffer Katila

Janeffer Katila is a dedicated journalist known for her investigative skills, commitment to truth, and ability to inspire change. She excels in uncovering impactful stories, connecting with sources, and crafting engaging narratives that drive societal improvements. She has cultivated her storytelling skills and developed a talent for creating content that is both accurate and compelling. Her work is characterized by accuracy, fairness, and a passion for social justice. She holds a bachelor’s degree in journalism and mass communication from Kibabii University. She can be reached at [email protected]

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