NANCY NJAU
| DATE OF BIRTH | Unknown |
| GENDER | Female |
| OCCUPATION | MD Family Bank |
Biography
Nancy Njau is the CEO and MD of Family Bank. She is an astute and seasoned banker with over 22 years of extensive experience in strategic leadership and agile business transformation.
In addition, she has expertise in building high-performance teams, client solutions innovation, growth acceleration, assets and liabilities management, credit management, sales, customer service, coaching, training and mentorship.
Positions Held by Nancy Njau
Prior to her appointment as Family Bank Chief Executive Officer, Nancy served as the Chief Commercial Officer.
Having begun her career at the Bank as a Management Trainee, she has since served in numerous instrumental positions including Chief Officer- Public Sector Banking, Head of Strategic Partnerships, Head of Retail Banking, and Regional Manager- Rift and Western Kenya and Nairobi Central Business District.
Given her vast expertise, she has garnered numerous certifications. She is a Certified Public Accountant of Kenya, Certified Executive Leadership Coach through CDI Africa and an alumnus of the Advanced Management Program from Strathmore University Business School, CEIBS Business School in Accra, Ghana, and IESE Business School in Barcelona, Spain.
As a transformative leader she also holds various certifications in diverse disciplines such as coaching, customer experience and performance management.
Education
Nancy holds a Master of Business Administration in Strategic Management from Jomo Kenyatta University of Agriculture and Technology,
A Bachelor of Commerce (Accounting Option) from Kenyatta University and a Higher Diploma in Human Resource Management.
She is also an active member of the Institute of Certified Public Accountants of Kenya (ICPAK), the Institute of Human Resource Management (IHRM), and the Kenya Institute of Management (KIM).
Her passion, commitment to excellence and team-driven approach has been instrumental in creating a customer- centric culture within the Bank, driving business growth and profitability, and ensuring exceptional customer experience.
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