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Inside Kenya Railways Plan to Better Passenger Experience

May 27, 2024
Reading Time: 4 mins read
Kenya Railways Train. Photo/Courtesy.

Kenya Railways train. PHOTO/Courtesy.

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The Kenya Railways has outlined innovative approaches as part of its new strategic plan aimed at elevating the efficiency of rail transport across Kenya and beyond.

In a statement, Kenya Railways said the innovation will include the reconstruction of Mariakani and Athi River Freight Yards, rehabilitation of lines at Port Reitz SGR marshalling yard, acquiring 480 new wagons and rehabilitating the Longonot–Malaba MGR line.

The strategic plan is part of the ongoing campaign dubbed #songanasi that started last year.  

“Through strategic initiatives and collaborative partnerships, Kenya Railways is setting a future of sustainable growth and unparalleled service excellence,” Kenya Railways said. 

Moreover, these initiatives are set to signify Kenya Railways’ commitment to providing efficient and reliable transportation services, driving progress and connectivity across the nation. 

Kenya Railways
PS Mohamed Daghar and CS Kipchumba Murkomen, during the 2023-2027 Strategic Planning Launch. PHOTO/Kenya Railways.

During the event, Transport Cabinet Secretary Kipchumba Murkomen emphasized the Ministry’s unwavering support for the strategic plan to ensure that KRC implements it holistically. 


Also Read: Kenya Railways Resumes Commuter Services on Select Routes


He stated, “This plan is about infrastructure, technology and people.”

The strategic plan will also include the introduction of the Kenya Railways Premium service, adding more coaches for the Nairobi – Suswa route, constructing the Riruta – Ngong MGR commuter line, and establishing a new link line from Miritini SGR Terminus to Mombasa CBD.

2023-2027 Strategic Plan

This Plan spells out the goals the Kenya Railways set out to achieve over the next five years. It identifies objectives and strategies in pursuit of their goals and the envisioned outcomes to be achieved by 2027.

“Over the lifespan of this Strategic Plan, we aim to conclude the construction of the Standard Gauge Railway line from Suswa in Narok County to Malaba; acquire, overhaul and rehabilitate locomotives and rolling stock; efficiently and reliably operate passenger services to all destinations traversed by the railway network; increase the sectors share of the Port Throughput; refurbish and redevelop existing Corporation owned real estate; and develop adequate and competent workforce for the railway transport sector,” reads part of the statement. 


Also Read: Kenya Railways Shares Safety Tips for Passengers


Kenya Railways Set Agenda

The document further indicates that during the 2023 – 2027 strategic planning period, the Corporation will prioritize on the following five KRAs:

KRA 1: Rail Infrastructure Development – The rail network will be expanded through construction of new lines for both MGR and SGR, rehabilitation and upgrade of the existing MGR network as well as development of associated infrastructure.

KRA 2: Rail Asset Utilization – The Corporation will optimize rail assets availability, reliability and utilization for increased Net Tonne Kilometer (NTK).

KRA 3: Business Development and Marketing – Kenya Railways will enhance business development and marketing by growing its brand equity to increase its Freight market share of Port throughput.

KRA 4: Development and management of landed assets – The Corporation will prioritize maximizing income from landed assets through commercial development of Kenya Railways properties.

KRA 5: Financial Sustainability and Resource Mobilization – Kenya Railways will improve its financial position through enhanced revenue generation, resource mobilization and prudent use of available resources.

KRA 6: Institutional Capacity Development and Governance – This will be the foundation for enhancing employee performance and reforming corporate culture.

The Kenya Railways express promise and commitment towards working to achieve set goals and agendas to better passenger travels. 

Follow our WhatsApp Channel for real-time news updates!

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Kenya Railways
SGR interior-of-economy-class-coach. PHOTO/Kenya Railways
Tags: #songanasi2023-2027 strategic planKenya RailwaysMGRSGRUnderway Innovations

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