Ena Coach on Wednesday, August 30, explained how one of its buses burst into flames at night with passengers on board.
Confirming the incident, Ena Coach stated that one of the front tires of the bus burst while ascending the hill after Suswa.
“At approximately 2am this morning, while enroute from Nairobi to Migori with 48 passengers on board, our bus experienced a front tire burst while ascending the hill after Suswa,” the statement seen by The Kenya Times read in part.
The bus company said the driver stopped to assess the situation only to realize the bus had caught fire.
“Our experienced driver promptly stopped the bus to assess the situation, only to discover that the bus had caught fire,” Ena Coach stated.
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Moreover, the company revealed that their crew members immediately ensured all passengers on board were evacuated from the burning bus.
“We are relieved to inform you that no casualties or injuries were reported during this incident. We want to express our sincere gratitude to our crew members for their swift response and their dedication to passenger safety.” The company confirmed.
Ena Coach Sent a Rescue Bus
In addition, the transport company revealed that they dispatched a rescue bus to the scene of the incident to ferry the passengers to their destination.
“The passengers were transferred to the rescue bus, and their journey to Migori was resumed without further delay. As we report the rescue bus has reached Migori,” they stated.
Nevertheless, Ena Coach apologized for the unfortunate incident, anxiety, and inconvenience caused to their passengers.
Likewise, the firm revealed that it has launched investigations to establish the cause of the fire to prevent such an occurrence in future.
“We are working closely with the relevant authorities and experts to determine the root cause and take appropriate actions to ensure the highest standards of safety for our passengers,” Ena Coach said.
Furthermore, the transport company assured their customers of their commitment to providing safe and reliable transportation services.
The statement came after an incident where one of their buses headed to Migori County from Nairobi burst into flames at 2am Wednesday, August 30 morning.
All 48 passengers and the driver escaped unhurt in the incident that occurred along the Narok-Mai Mahiu highway in Narok County.
According to reports, the bust burnt down as efforts to reach the Narok County firefighting department bore no fruit.