The Commission on Administrative Justice (Ombudsman) has confirmed that the Jomo Kenyatta University of Agriculture and Technology (JKUAT) has settled outstanding payments owed to a lecturer after its intervention in a case involving prolonged delays.
In a statement shared on February 13, 2026, the commission stated that the resolution followed a complaint filed by a lecturer identified as Mr . A.O who had sought payment for 8 years without success.
“The Jomo Kenyatta University of Agriculture and Technology (JKUAT) has finally settled outstanding due to a lecturer following the intervention of the Commission in a case involving inordinate delay,” the statement read in part.
The commission explained that the lecturer had approached the Ombudsman after repeatedly seeking payment from the university for an extended period without receiving any feedback.
According to the Ombudsman report, the lecturer had been teaching at the University for eight years and, despite making several requests for payment during that period, he had not received any response.
Office of Ombudsman Secures KSh 508,914 for Lecturer
The complaint referenced by the Ombudsman detailed A.O.’s attempts to find alternative solutions, including asking that the unpaid amount be converted into tuition fees for family members studying at the institution, an option reportedly rejected by the university.
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He had also expressed frustration over what he described as persistent silence from university officials, including during difficult personal circumstances.
“In his complaint to the Commission, he expressed frustration over the matter, stating that even during a period when his parents were ill and following the passing of his mother, the University’s finance department failed to respond to his requests. He questioned who was responsible for processing the payment and decried the way he had been treated,” the statement further read.
The Ombudsman launched formal inquiries with the Vice Chancellor but did not receive a response, prompting the commission to issue a reminder.
The university later confirmed that payment had been processed, bringing the matter to a close and ending the lecturer’s long wait for settlement.
“In its communication, the University indicated that a sum of Ksh508,914 had been disbursed to Mr. A.O. as part-time payment, constituting full settlement of the outstanding dues owed to him.”
Ombudsman Previous Intervention
Earlier, the Commission on Administrative Justice (Ombudsman ) ordered the Kenya Union of Post-Primary Education Teachers (KUPPET) to release the requested documents related to the Kisii Branch Burial Benevolent Fund (BBF) Scheme within 14 days.
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In a statement dated February 11, 2026, the commission stated that Mr. F.O. had filed an application after KUPPET declined to provide the requested records. He had sought certified bank statements, payment vouchers, and details of bereavement payments and allowances issued from June 2024 to date.
KUPPET, however, argued that, as a private body, it was not subject to the Access to Information Act. The Commission ruled that the union performs public-interest functions and therefore falls under the Act’s jurisdiction.
The Commission further noted that the requested information is held by KUPPET and should be disclosed, adding that failure to comply will result in the union paying Ksh 10,000 per day as compensation until all requested documents are provided.
It argued that the Access to Information Act applies to private bodies on a case-by-case basis, particularly when the entity performs public functions or handles information of significant public interest.
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