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Apple to Pay $250 Million to Users Over Delayed Siri AI

Lydia OpeebyLydia Opee
May 7, 2026
Reading Time: 4 mins read
Apple To Pay $250 Million To Users Over Delayed Siri Ai

An illustrative photo of Apple Foldable iPhone 2026. PHOTO/Grok

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Apple Inc. has agreed to pay $250 million to settle a lawsuit accusing the company of misleading consumers over artificial intelligence features linked to its voice assistant, Siri.

The settlement, filed in a federal court in San Francisco, covers claims that Apple promoted capabilities that were not available when certain iPhone models were sold.

The case centers on allegations that Apple marketed new AI functions under its “Apple Intelligence” program during the launch of the iPhone 16 in 2024. Plaintiffs argued that the company presented advanced Siri features as part of the device’s selling points, even though those tools were not yet operational at the time of release.

If approved by a judge, the agreement could result in payouts to millions of iPhone users in the United States.

Allegations Over Marketing of Unavailable Features

According to court filings and reporting by The Associated Press and Reuters, the lawsuit alleged that Apple created the impression that its virtual assistant had received major upgrades, including more advanced AI functions. Consumers said this influenced their decision to purchase new devices, as they believed the features were already available.

The complaint covers devices sold between June 10, 2024, and March 29, 2025. Eligible models include all versions of the iPhone 16 as well as the iPhone 15 Pro and iPhone 15 Pro Max.

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Court documents estimate that about 37 million devices fall under the settlement. If the deal is approved, affected users will be notified by email or mail and given instructions on how to submit claims through an official settlement website.

Payments are expected to range between $25 and $95 per device, depending on the number of claims filed. Compensation will be distributed through digital payment services such as PayPal and Venmo or by check.


Also Read: Apple to Shake Up Foldable Market in 2026 with iPhone Fold Launch


Apple has not admitted wrongdoing. In a statement cited by Reuters, the company said it agreed to the settlement to resolve the dispute and focus on product development.

Delays in Apple’s AI Rollout and Industry Pressure

The dispute comes amid Apple’s broader push into artificial intelligence, an area where major technology firms are competing to expand capabilities in consumer devices. The company had promoted its “Apple Intelligence” features as part of a wider upgrade to its ecosystem, including improvements to Siri.

However, several of the advertised features were delayed, prompting criticism from users and legal action. Apple has since said the upgraded Siri functions are expected to be released following internal testing and developer previews.

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In recent months, Apple has expanded its AI strategy through partnerships with other technology companies. It has integrated models from Gemini AI under agreements with Google, and has also used ChatGPT technology from OpenAI to support certain features across its devices.

The company has framed these collaborations as part of its effort to accelerate development while continuing to refine its own systems.


Also Read: Trump Tells Apple CEO to Stay Away from India


Why This Matters for Tech Accountability and AI Marketing

The settlement places renewed attention on how technology companies promote artificial intelligence features to consumers. As AI becomes a central selling point for smartphones and software, companies face increasing pressure to ensure that advertised capabilities match what users actually receive at launch.

For Apple Inc., the case underscores the legal and reputational risks associated with product announcements that precede fully developed features. For consumers, it raises questions about transparency in a fast-moving market where AI terms are often used in marketing before products are fully ready.

The outcome of the settlement, if approved, could also influence how other technology firms structure their product rollouts and advertising. With companies competing to integrate AI into devices like the iPhone 16, regulators and consumers are expected to pay closer attention to claims made during product launches.

Tags: Apple. AI
Lydia Opee

Lydia Opee

Lydia Celestine Opee is an International News Correspondent for The Kenya Times with experience covering international political developments, breaking news, and trending stories for online audiences. She holds a Bachelor’s degree in Journalism, Media, and Communication and is currently completing her Master’s in Communication Studies. She specializes in monitoring global news, verifying viral content, and producing timely, fact-based reporting that engages readers across borders. Her work spans politics, human-interest stories, and major international events, with a focus on accuracy and straight news reporting. She can be reached at [email protected]

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