Supermarket chain Carrefour has announced a temporary overnight closure of its Diani branch, notifying customers of a change in operating hours.
In a notice posted on its official WhatsApp Channel, the retailer said the Diani outlet would close at 10:00 pm on Wednesday, November 11, and reopen at 8:00 am on Thursday, November 12, 2026.
The temporary closure will last 10 hours, during which customers will be unable to access services at the affected branch.
Carrefour confirmed that its 24-hour operations would resume immediately after reopening on Thursday morning.
“Carrefour Diani Branch will close at 10:00 pm on Wednesday, November 11, and reopen at 8:00 am on Thursday, November 12, 2026,” Carrefour said.
“24-hour operations will resume after reopening.”
Carrefour Announces Temporary Closure of Diani Branch for 10 Hours
The supermarket added that it looked forward to serving customers after reopening.
“We look forward to serving you,” the retailer stated in the notice, assuring customers that normal operations would resume after the temporary closure.
The Diani outlet is located at Centrepoint Mall along Diani Beach Road in Kwale County and serves residents, holidaymakers and tourists visiting the coastal destination.
Carrefour opened the Diani outlet in February 2021, marking its entry into Kwale County and strengthening its presence along the Coast.
The store was introduced as a Carrefour Market outlet, stocking a range of products, including fresh fruits and vegetables, fish, meat and bakery products.
Its location along the Diani Beach tourism corridor makes it accessible to residents and visitors staying in nearby hotels and other accommodation facilities.
The branch operates 24 hours a day, allowing customers to shop late at night and early in the morning.
Also Read: Carrefour Shuts Down Nairobi Branch as Another Outlet Faces Closure Claims
Carrefour has been expanding its presence in Kenya since entering the market in 2016 through its operator, Majid Al Futtaim.
The retailer has adopted round-the-clock operations at selected outlets to serve customers who prefer shopping outside conventional business hours.
In an earlier interview with Business Daily, Majid Al Futtaim’s regional director for East Africa, Christophe Orcet, said the retailer introduced 24-hour operations after observing significant late-night customer traffic.
Also Read: Carrefour Enters the Ethiopian Market as Part of Its African Expansion Strategy
Carrefour’s Nairobi Outlet Closure
The temporary closure comes a week after Carrefour permanently shut its Comet House outlet along Mombasa Road in Nairobi’s Central Business District (CBD), effective October 31, 2026.
The Comet House store had operated for four years after opening on November 9, 2022, marking Carrefour’s return to Nairobi’s CBD.
Majid Al Futtaim said the decision to close the outlet followed a regular review of its operations but did not disclose the specific reason behind the shutdown.
“Dear Valued Customers, please be informed that this store will be permanently closed effective October 31, 2026,” reads part of the notice.
Carrefour also advised customers to visit its nearest Carrefour outlets, assuring them they would continue to receive the same products and services.
“We sincerely thank you for your loyalty, trust, and support throughout the years. It has been our pleasure to serve you,” the notice stated.
Follow our WhatsApp Channel and X Account for real-time news updates and subscribe to our YouTube Channel for in-depth interviews.
