The Kenya Revenue Authority (KRA) has announced four important updates to the electronic Tax Invoice Management System (eTIMS) portal in an effort to enhance the taxpayer experience and simplify services.
According to KRA, the improvements made on eTIMS aim to simplify the onboarding process and increase system flexibility.
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Additionally, the updates will enhance efficiency, optimize performance and provide taxpayers with a more streamlined, user-friendly experience.
The system upgrade allows for self-onboarding by eliminating the requirement for eTIMS approval of taxpayer applications by KRA.
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This means that taxpayers can now apply for any of the available eTIMS solutions without requiring intervention from the authority.
The taxpayer will receive a text message confirming the application as being successful.
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Also Read: KRA Announces Organizational Changes
KRA Announces 4 Key Updates to eTIMS Portal
The improvements made on eTIMS will also enable taxpayers to use the different eTIMS solutions simultaneously to generate invoices at their convenience.
For instance, taxpayers using eTIMS Client as their primary invoicing solution can now add the online portal as a secondary invoicing option and vice versa.
This change eliminates the need for KRA’s approval to facilitate a change of devices or solutions.
At the same time, eTIMS will allow taxpayers to access all invoices generated from different eTIMS solutions such as eTIMS Client, System to System integration solutions (VSCU & OSCU) and the eCitizen portal through the online taxpayer portal.
Each solution will have its own invoice sequence to keep every invoice unique.
However, credit notes can only be generated from the solution where the original invoice was raised.
“This synchronization enhances the accuracy and consistency of tax invoice data across platforms as it harmonizes data across multiple solutions,” KRA said.
Additionally, taxpayers using the system-to-system integration approach as their primary solution can now integrate with more than one third-party integrator.
Also Read: KRA Issues Directives on New Tax Exemption Rules
This flexibility will allow taxpayers to add a secondary device from another integrator by adding a branch under the Device Management section accessed through their online portal.
“The upgraded system aligns with KRA’s commitment to leveraging technology to simplify tax compliance and ensure a seamless process for all taxpayers,” the statement read further. Also Read:
KRA Announces Organizational Changes
This follows KRA’s announcement on the commencement of a strategic reform process aimed at enhancing operational efficiency, optimizing processes, and streamlining administrative procedures.
Changes resulting from the realignment include the merging of Large and Medium Taxpayers into one core functional area, while Micro and Small Taxpayers will be grouped into another core functional area.
At the same time, the authority stated that its ambition to become a data-driven revenue administrator will now be functionally realized through the introduction of a technology-focused department: the Business Strategy, Technology, and Enterprise Modernization Department.
Additionally, the revenue authority stated that the internal alignment will further focus on enhancing workflow processes to reduce redundancies, optimize internal resources and leverage advanced analytics and automation for effective delivery of KRA’s mandate.
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