Equity Addresses Fire Outbreak at Bank

Equity Bank Kenya has addressed a fire outbreak at one of its branches on Monday, November 18. 

According to the bank, a fire broke out at its Kapenguria Branch, West Pokot County on Monday morning and smoke was detected by the employees. 

However, the Kapenguria Fire Department responded to the emergency.

Consequently, customers from the bank have been advised to seek services from other equity agents or other branches.

“We wish to notify you that smoke was detected at our Kapenguria Branch this morning. The Kapenguria fire department was notified and responded promptly.

“As we work towards normalizing operations, we advise our Kapenguria Branch customers to access banking services at any Equity agent location near them or at our Kitale branch.”

Also Read: Equity Bank Announces Cheaper Loans

Equity Explains Alternatives to Accessing Accounts

Moreover, the bank has notified customers that they can still access their accounts by dialing *247#, or through Equitel.

Also, customers can use the Equity Mobile App, online banking, EazzyBiz at https://eazzybiz.equitybankgroup.com/iportalweb/iportal/jsps/orbilogin.jsp, or through Equity Cards.

Equity ATMs and Equity Agents: https://equitygroupholdings.com/ke/locate-us, are also available to serve customers.

Bank Announces Cheaper Loans

Earlier, Equity Bank announced cheaper loans for all its customers effective Monday, November 18, after lowering the interest rates on all credit facilities.

In a press release on Monday, November 18, the bank indicated that the move followed the reduction of the Central Bank Rate (CBR) from 12.75% to 12.0%.

Also Read: Equity Reveals Number of Scholars Sponsored in Ivy League Universities

According to the bank, the reduction of interest rates to 17.39 percent is meant to maintain economic stability in the country.

Consequently, this will allow Kenyans to borrow at lower costs and attend to their financial ambitions

This marked the second time the bank has reduced its interest rate in 2024, after announcing a separate reduction in September.

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