The Kenya Revenue Authority (KRA) has issued a notice to licensed customs agents ahead of the expiry of their current licenses at the end of 2026.
In a public notice dated September 21, 2026, the KRA Commissioner for Customs and Border Control said customs agents must submit renewal applications through the Integrated Customs Management System (iCMS) platform by October 31, 2026.
The authority said the licenses will expire on December 31, 2026, except for three-year Authorized Economic Operators (AEO) licenses.
“Kenya Revenue Authority (KRA) wishes to inform Customs Agents that their licenses will expire on 31st December 2026, with the exception of the 3-year Authorized Economic Operators (AEO) licenses,” the authority stated.
KRA Lists Documents Required for Renewal
KRA said applications must include a duly filled Form C20, available on the KRA website.
“The application for renewal is for all Licensed Customs agents and should be submitted through the Integrated Customs Management System (iCMS) platform, http://icms.kra.go.ke, on or before 31st October 2026.”
Agents must also submit a current 2026 Certificate of Registration, a valid company Tax Compliance Certificate, and a Certificate of Bond and Debt Clearance.
Other required documents include a copy of the previous C21 license and a KIFWA Clearance Certificate for the year of application.
KRA also said customs agents needing clarification or assistance with the renewal process can contact its Licensing Office.
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The authority provided telephone contacts 0709016616/7 and the email address [email protected] for further assistance.
The authority also reminded taxpayers that it will not accept responsibility for payments that are not received, credited, and validated in the relevant accounts.
“KRA notifies taxpayers that it will not accept responsibility for payments not received, credited, and validated in the relevant KRA accounts,” the statement stated.
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The authority says it updates the information through incremental batch processing, so it may appear after an earlier version of the CSV has been downloaded.
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In addition, the authority argued that the auto-populated return does not relieve the taxpayer of the responsibility to declare all sales for the relevant tax period.
“Note that the August 2026 invoices are uploaded to the VAT auto-populated CSVs in batches. Sales in the VAT return are prepopulated based on the invoice date, not the transmission date. Hence, a taxpayer needs to declare all total sales in the VAT return, whether transmitted or not, by the filing date.”
For taxpayers with missing sales issued outside TIMS/eTIMS or not transmitted by the time of filing, the authority said the taxpayer can increase the sales value in the return to account for them.
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