The government has announced plans to launch a digital system for reporting cases to the National Police Service (NPS).
In a statement on January 14, the Ministry of Interior said Kenyans will not have to physically visit police stations after the system is launched in April 2025.
Interior PS Raymond Omollo held a meeting with the European Union (EU) ambassador to Kenya Henriette Geiger to discuss the rollout of the system.
“Beginning April 2025, you will no longer be required to visit a police station to report incidents. Omollo met with Henriette Geiger to discuss support for the digitization of National Police Service operations,” the Ministry said.
The government will also roll out a digital system to process traffic fines and implement a digital occurrence book as part of these efforts.
This builds on the Security and Defense strategic dialogue with development partners held in the final quarter of 2024.
“Central to these efforts is the introduction of a digital system for processing traffic fines and the implementation of a digital occurrence book,” reads another part of the statement.
How to Report a Case to the Police in Kenya
Currently, Kenyans can follow these steps to report an incident to the police
1.Visit the Nearest Police Station- Go to the nearest Kenya Police station with your identification and incident details, where you’ll receive assistance in filing a report.
2.Fill Out the Crime and Incident Report Form. The Crime and Incident Report Form is an official document used by the Kenya Police to capture specific information including;
- Date, time, and location of the incident
- Nature of the crime or incident (e.g., theft, assault, accident)
- Contact details of the individual filing the report
- Description of the incident and any persons involved
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3.Provide Supporting Information
Provide any additional information for thorough documentation including witness names, photos, or documents related to the incident.
4.Receive a Copy of the Report
Request a copy of the police report for your records. This document is often essential for insurance claims, court cases, or follow-up actions.
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5.Follow Up
Keep track of the progress by following up with the police on the case.
The police will provide you with a reference number to help you track your report.
Besides, you can ask for the contacts of that specific station to ease follow-up process.
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