Tag: eCitizen

Questions have emerged over whether the government legally owns the eCitizen platform as the National Assembly’s Committee on Delegated Legislation ...

The World Bank has barred Webmasters Kenya Ltd, the firm behind the eCitizen platform, and its director, James Ayugi, from ...

The Directorate of eCitizen Services has announced scheduled maintenance of the eCitizen platform, which will temporarily suspend all payment services ...

The eCitizen platform has announced delays in the delivery of one-time password (OTP) SMS messages to Safaricom users, citing an ...

The National Transport and Safety Authority (NTSA) is set to commence mandatory annual inspections of motor vehicles older than four ...

Kenyans are set to pay double the current convenience fee as the National Treasury has proposed new charges on Kenya’s ...

The government has moved Public Trustee services at the Nairobi office to the eCitizen platform, enabling Kenyans to manage estates, ...

A section of Kenyans has decried difficulties accessing accounts on the government’s digital service platform, eCitizen, raising concerns among users ...

Kenyans seeking passports have been forced to pay for the 66-page booklet, the only option available to new applicants on ...

The Kenya Wildlife Service (KWS) has officially rolled out an upgraded eCitizen payment platform, branded as KWSPay. The new system ...

Kenyan companies can now update their registered addresses online through the Business Registration Service (BRS) available on the eCitizen platform. ...

Losing a business registration certificate can hinder key transactions such as opening a bank account, applying for tenders, or renewing ...

Changing directors of a company in Kenya requires careful preparation of documents before starting the process on the eCitizen platform. ...

Starting a business in Kenya begins with an essential step of registering your business name. This not only gives your ...

One of the most important aspects of running a business in Kenya is ensuring that you have a valid business ...

Conducting a motor vehicle search in Kenya has become increasingly important for buyers and sellers alike, especially to avoid fraudulent ...

Kenya’s transition from the old red booklet licence to the digital smart card driving licence is now fully integrated into ...

Booking a driving test in Kenya is now fully digital. The government’s eCitizen portal allows applicants to register, pay, and ...

For vehicle owners in Kenya, obtaining a logbook is part of legal car ownership. The process has now been streamlined ...

The National Transport and Safety Authority (NTSA) has issued an apology for a technical issue on the eCitizen platform that ...

Karura Forest has adopted a new payment model effective Friday, August 29, 2025, in line with the Government of Kenya’s ...

The government has announced plans to establish a disaster recovery site for the eCitizen digital payment platform in a move ...

An audit by the Office of the Auditor General has revealed that billions of shillings meant for public services were ...

A recent audit by Kenya's Auditor General, Nancy Gathungu, has revealed that Ksh44.8 billion collected through the eCitizen digital payments ...

The government is at risk of losing critical financial and national security data should it terminate the contract with a ...

The High Court has dealt a major blow to the government over its directive requiring parents to pay school fees ...

After completing all the steps in the University and College application process, you will be required to pay Ksh1,500 which ...

UPDATE: eCitizen has announced that services are back online after the disruption, explaining that it was caused by an internal network ...

The High Court has suspended President William Ruto's directive requiring government entities to compulsory onboard to the e-Citizen services platform. ...

84-year-old woman Esther Gathoni Mwangi has been celebrated as the oldest user of the government’s eCitizen platform. President William Ruto ...