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How to Book For Vehicle Inspection Online

Janeffer KatilabyJaneffer Katila
June 27, 2026
Reading Time: 5 mins read
Ecitizen Schedules July 18 System Downtime For Payment Gateway Upgrade

Motor Vehicle Inspection dashboard on the eCitizen portal PHOTO/eCitizen

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The National Transport and Safety Authority (NTSA) is set to commence mandatory annual inspections of motor vehicles older than four years from July 1, 2026.

Under the Traffic Act 2026 regulations, it will be an offense for any person to operate or allow another person to operate a motor vehicle on a public road or public place without a valid inspection test conducted as required by law.

Motorists who fail to take their vehicles to mandatory inspection tests could face up to six months in jail, a KSh20,000 fine, or both under the Traffic Act 2026.

The Authority said the inspections are part of its mandate under the NTSA Act, 2012, which gives it responsibility for the registration, licensing, inspection, and certification of motor vehicles and motorcycles.

NTSA Requires Online Booking for Vehicle Inspection

The authority requires all inspection bookings to be made through the eCitizen self-service portal.

Before starting the process, applicants must have an eCitizen account and a valid vehicle registration number.

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A vehicle logbook, either original or a copy, is also required for verification purposes.

Applicants should also ensure they have access to a mobile phone to make payments via M-Pesa.


Also Read: NTSA Announces Mandatory Vehicle Inspections Starting July


How to Book for Inspection

Below is a step-by-step guide to the application process.

  • Step 1: Log in to eCitizen
    • Visit the NTSA services portal through your eCitizen account.
    • Log in using your registered ID number and password.
    • If you cannot access your account, use the Forgot Password option to reset your password via the OTP sent to your registered mobile number.
  • Step 2: Access the NTSA Portal
    • From your eCitizen dashboard, select the NTSA service.
    • Click New NTSA Portal to access the Transport Integrated Management System (TIMS).
  • Step 3: Open Motor Vehicle Services
    • Select Motor Vehicle from the menu.
    • Click View, then choose Motor Vehicle Services.
  • Step 4: Select the Inspection Type
    • Choose the inspection service applicable to your vehicle, such as:
      • Annual Vehicle Inspection
      • PSV Inspection
      • Re-inspection
      • Change of Ownership Inspection
    • Select the correct vehicle registration number.

Also Read: NTSA Mandatory Vehicles Inspection Fees And Rules for Privately Owned Cars, Motorcycles and PSVs


  • Step 5: Pay the Inspection Fee
    • Proceed to payment through M-Pesa.
    • Enter your phone number and complete the payment using the STK Push prompt.
    • Wait for payment confirmation before leaving the page.
    • Keep your M-Pesa confirmation message for reference.
  • Step 6: Book an Inspection Centre and Date
    • Click Book Now after payment.
    • Choose your preferred NTSA inspection centre.
    • Select an available inspection date and time.
  • Step 7: Download and Print Your Booking Documents
    • Open Application History on your dashboard.
    • Download and print the inspection booking slip and payment receipt.
    • Carry the printed documents to the inspection centre on the appointment date.

Follow our WhatsApp Channel and X Account for real-time news updates.

Ntsa Online Booking Process For Vehicle Inspection Via Ecitizen Portal
NTSA branded cars. PHOTO/NTSA
Tags: eCitizenNTSA
Janeffer Katila

Janeffer Katila

Janeffer Katila is a dedicated journalist known for her investigative skills, commitment to truth, and ability to inspire change. She excels in uncovering impactful stories, connecting with sources, and crafting engaging narratives that drive societal improvements. She has cultivated her storytelling skills and developed a talent for creating content that is both accurate and compelling. Her work is characterized by accuracy, fairness, and a passion for social justice. She holds a bachelor’s degree in journalism and mass communication from Kibabii University. She can be reached at [email protected]

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