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Most Kenyans Unable to Pay Bills in Coming Months; Here is Why

August 19, 2025
Reading Time: 4 mins read
Nairobi Residents Walking Along The Streets.

Nairobi residents walking along the streets. PHOTO/The Star.

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Six out of 10 Kenyans will fall behind on their bills in the coming months as economic pressures tighten, according to a new report by information and insights firm TransUnion Kenya.

The Q2 2025 Consumer Pulse Study found that 62% of Kenyans believe they will be unable to pay at least one of their current loans or bills in full in the next quarter.

To cope, nearly half (48%) said they plan to take on gig or temporary work, 34% will dip into savings, and 30% intend to borrow from friends or family.

Despite these pressures, the survey shows resilience among consumers. 

“Kenya continues on its growth path, driven by resilient and value-driven consumers who are navigating a moderate inflation environment that’s inspiring cautious optimism.”

“By delaying spending on big-ticket items and finding ways to manage their debt effectively, consumers are signaling mature credit behavior,” said Morris Maina, CEO of TransUnion Kenya.

This has enabled 40% to pay down debt faster, while 46% increased their emergency savings, a five-point increase from the same period last year.


Also Read: Kenyans Pay More for Maize Flour, Sugar, and Fuel as Inflation Hits 4.1%

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Kenyans Losing Jobs and Shutting Down Businesses

According to the report, although some families are making progress, many others continue to face hardship. 

31% of Kenyans reported wage or salary reductions, 29% experienced job losses, and 26% said their household business closed or lost orders.

On the other hand,  a third (34%) reported that someone in their household had started a new business, one in five (20%) recorded income increases, and 18% had recently started new jobs.

Despite these challenges, 42% of households recorded income gains in the past three months and 84% of respondents remain optimistic about their financial futures over the next year.

Moreover, inflation is the leading concern for Kenyans, according to 76% of respondents.

However, Job security (60%) and housing costs (55%) also ranked high on the list of financial worries.

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Also Read: List of Companies That Have Shut Down or Exited Kenya in 2025


How are Kenyans Surviving?

The report has indicated that 61% cut back on discretionary spending such as entertainment, travel, and dining out in recent months.

Also, 30% cancelled subscriptions or reduced digital services.

Looking ahead, 55% of respondents expect to reduce discretionary spending further, 42% plan to spend less on retail, and nearly half (49%) anticipate postponing large purchases.

Follow our WhatsApp Channel and X Account for real-time news updates.

Kenyans Gathered At A Past Event.
Kenyans gathered at a past event. PHOTO/The Standard
Tags: InflationKenyans

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