The Kenya Tourism Authority has written to Taita Hills and Spa and Salt Lick Wildlife Resort management, demanding an explanation regarding multiple allegations of harassment, racial abuse, and mistreatment of workers at the resort.
In a viral video seen by The Kenya Times, the resort’s general manager is seen yelling at staff and pouring food that some employees were preparing.
In a demand letter obtained by The Kenya Times, the Authority noted that numerous complaints had been reported against the establishment.
“We have received numerous anonymous complaints regarding your employee and general manager, Mr. Sanjeev Kumar, ranging from allegations of infringements on employees’ rights, including racial discrimination, verbal and physical harassment, denial of employee benefits such as leave, and abusive and violent behavior.
This is contrary to the provisions of the Constitution of Kenya, 2010, employment laws, and the minimum standards expected of a licensed facility within the sector,” the statement read.
Taita Hills and Spa and Salt Lick Wildlife Resort on the Spot over Racism allegations
The Authority further ordered the general manager to appear at its Mombasa office within five (5) days from the date of the letter to submit a statement regarding the allegations.
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Failure to comply, KTA added, would result in the suspension of the resort’s tourism license within thirty (30) days from the letter’s date, along with further legal action against the management and the general manager.
“The complaints shall remain anonymous at the request of the complainants for their safety. However, you may review redacted copies at our office upon your appearance. We also expect a written statement addressing the allegations and any remedial measures taken,” read part of the letter.
Similar incidents of alleged racism in restaurants have been reported in the past.
Alchemist Bar Shuts Down
On May 31, 2022, The Alchemist Bar temporarily closed to allow investigations into claims of racism.
In a statement, the club confirmed that officers from Nairobi City County had visited the premises to review CCTV footage from the night of May 29.
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The Alchemist faced backlash after a viral video appeared to show discriminatory practices against Black customers, depicting separate lines for Black and European patrons waiting to enter the venue.
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