The Water Services Regulatory Board (WASREB) has asked small-scale water service providers across the country to register their operations before the deadline.
In the notice dated March 18, WASREB Acting Chief Executive Officer (CEO) Richard Cheruiyot outlined Section 85/1 of the Water Act 2016 which provides that a person shall not provide water services unless under the authority of a license issued by WASREB.
He directed all water service providers to register their operations with the Board.
He explained that the requirement is in line with the provisions of the Guideline on Water Service Provision in Rural and Underserved Areas. https://warsb.go.ke/rural-and-underserved-areas-guideline/
“Pursuant to this section, notice is hereby given to all water services system operators who supply water services in all the 47 Counties in Kenya to register their operations with WASREB,” he said.
He said the registration is free and will close on April 28, 2025.
The registration form is accessible on the following link: Small Scale Services Providers (SSSPs) Data Collection.
He stated that the registration process is online, and no hard copies of the forms will be accepted.
In case of any clarification, you may contact WASREB at license-lwoareb.go.ke
Category of Water Operators Targeted
Cheruiyot said the requirement applies to the following category of operators who have not registered with WASREB previously.
1.Community water projects.
2.Gated community water providers/Housing Development Company Water Projects.
3.Private or individual water operators.
4.Public benefit or Non-Governmental Organization (PBO/NGO) wafer projects.
“All water system operators are urged to comply and commence the registration process immediately,” he said.
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WASREB Explains Decision
Cheruiyot said the notice is meant to guarantee the health and safety of consumers.
He added that it is in the Interest of ensuring that water service standards are adhered to in terms of quality, cost and customer service.
Additionally, he said WASREB will use it to update the databank in for the types of water services access available as part of its mandate under section 75(1) of the Water Act 2016.
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“Please note that it is an offense to provide water services without a licence,” Cheruiyot added.
Section 70 (1) of the Water Act 2016 established WASREB with the main objective to protect the interests and rights of consumers in the provision of water services, while ensuring other stake-holders interests are also safeguarded.
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