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Metropol’s Crystobol Wins Best Credit Score Monitoring App Award

The app allows Kenyans to monitor their CRB status without going to a physical location

November 27, 2023
Reading Time: 5 mins read
Crystobol App Wins Award For Best Credit Score Monitoring App

Metropol CRB employees receiving the award. PHOTO/Courtesy

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Metropol’s Credit Reference Bureau (CRB) mobile app, Crystobol, won the gold award for Best Credit Score Monitoring App at the Mobile Apps Award 2023.

The Crystobol App was awarded after going through a public voting process.

During the award ceremony, the Metropol CRB Chief Executive Officer Gideon Kipyakwai expressed gratitude to Kenyans for their support.

Further, he stated that Crystobol customers’ data is validated to minimize human interaction, ensuring its security and integrity.

Additionally, he expressed gratitude to those who voted and pledged Metropol’s continued commitment to providing excellent services, while also encouraging Kenyans to use the Crystobol App.

Crystobol App Wins Award For Best Credit Score Monitoring App
Metropol CRB Chief Executive Officer Gideon Kipyakwai. PHOTO-Gideon Kipyakwai

The prestigious award ceremony was hosted by Vibrant Digital Africa on November 23, 2023, at Sarova Panafric.

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Of note, the ceremony attracted participants from various sectors including agriculture, banking, and the stock market.

Likewise, Vibrant Digital Africa’s Mobile App Awards celebrate Kenya’s mobile industry by recognizing exceptional apps and their respective companies.

Furthermore, Vibrant Digital is a trusted name in conceptualizing and curating corporate events such as the Annual Kenya E-Commerce Awards which has been running for 5 years.


Also Read; A Third of the 19 million Borrowers on CRB’s List Are Defaulters


Other ceremonies by Vibrant Digital Africa include E-Commerce Breakfast, E-Commerce Day Africa in partnership with eCommerce Institute and Mobile App Awards.

Features of the Crystobol App

Crystobol is an app designed to ease the inconvenience Kenyans undergo while accessing their CRB services.

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Further, the app is meant to eliminate the need to visit a physical location for the CRB services.

It is an innovative solution that enables you to register directly with Metropol CRB (MCRB) and access a range of services from the convenience of your mobile phone through a DIY (Do it yourself) program.

Vibrant Digital Africa
The Award bagged by Crystobol app. PHOTO/Courtesy

Additionally, one of the services available on Crystobol is the credit score measure.

A credit score measure takes stock of your credit worthiness and the likelihood that you will meet your financial obligations.

Further, the score is calculated using mathematical models which are developed from behavior patterns of credit data provided to the bureau.

Another service offered by the app is the provision of a credit report.

A credit report is a detailed account of one’s borrowing with all current credit providers and their credit performance.

The report lists all the credit accounts and the repayment history for each account.

Likewise, the Crystobol app offers the Certificate of clearance (CRB Certificate) which is a certificate presented before employment as evidence of not defaulting loans.

CRB certificate is also used by lenders when ascertaining whether or not one can receive a loan from them.

Other Characteristics of the App

Further, the Crystobol app helps users to view their CRB status through ‘My CRB’ status feature. 

One’s CRB Status can either be in the Green List which means that one has no credit history or on the blacklist which implies that one has a negative credit history.

Otherwise, one can be on the gold list which means that the user has a positive credit history.

Another helpful feature on the app is the Who has listed me.

This detail offers a list of all the lenders who have contributed information about you to Metropol Credit Reference Bureau.

Metropol CRB’s services is currently available in Kenya and Uganda and can be accessed using the USSD code *443#.

About Metropol Corporation Ltd

Metropol Corporation Ltd was established in Kenya in 1996 as a business Information and credit management company.


Also Read: Profile of Kenyan Who Won Ksh 37M African Business Heroes Award


The company is licensed by the Central Bank of Kenya to provide Credit Reference Bureau (CRB) Services to all banks in Kenya.

CRB services offered by the organization leverage full-file credit information sharing and alternative data sources from MFIs, SACCOS, HELB, Utilities, mobile phone companies and providers of goods and services on credit.

The data is used to help customers improve their access to finance and increase the credit providers’ capacity to lend profitably to more customers.

Furthermore, Metropol Corporation supports credit providers in managing credit risk throughout the credit life cycle in order to increase efficiency and lower risk of default and thus maximize profit.

Similarly, Metropol Corporation provides the credit consumer with tools that will help negotiate favorable terms when applying and managing their credit.

Central Bank of Kenya. PHOTO/Courtesy
Tags: CBKCRBCrystobol appMobile app

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