Losing your national ID can throw your life into disarray. From banking to job applications, your ID card is critical to proving your identity and accessing essential services.
The government of Kenya provides a structured way to replace it through Huduma Centres across the country.
Here’s a complete, step-by-step guide to help you replace your lost ID card without the stress.
A national identification card is a gateway to accessing health care, financial services, employment opportunities, and government programs.
Without it, you may face delays or outright denials in essential transactions.
What You’ll Need to Bring
Before heading to a Huduma Centre, make sure you gather the following:
- A police abstract documenting the loss or theft of your ID
- A copy of the lost ID (if available)
- Two recent passport-sized photos
- 1,000 for the replacement fee
- A birth certificate or other supporting ID if required
Process of Replacing Your Lost ID at a Huduma Centre
Visit the nearest police station to obtain a police abstract. This is proof that your ID was lost or stolen.
Also Read: How to Apply for a National ID at Huduma Centre
Go to your nearest Huduma Centre and request the ID replacement form.
Accurately complete the form and attach all required documents. Submit the package to the Huduma staff.
Your fingerprints and photograph will be taken to verify your identity.
Pay the Ksh. 1,000 processing fee, and keep the receipt.
Once processed, you’ll receive a temporary card confirming your application. This can be used while you await your new ID.
Processing times vary, but you’ll be notified once your ID is ready for collection.
| Step | Description | Documents Needed | |
| Verification | Confirm identity with Huduma staff | ID number, birth certificate | |
| Application Submission | Fill the form and submit with attachments | Form, abstract, photos | |
| Biometric Capture | Fingerprints and a digital photo taken | N/A | |
| Payment | Pay for the new ID | Receipt provided | |
| Collection of New ID | Pick up your ID once notified | Waiting card |
Who is Eligible for ID
Without an ID, you may face legal or bureaucratic obstacles in accessing services and opportunities.
Also Read: How to Spot Fake Police Recruitment Messages and Scams
To be eligible for a national ID, you must be a Kenyan citizen by birth or registration, at least 18 years old, have a birth certificate or notification of birth, and be physically present for fingerprinting and photo capture.
Applications can be made at Huduma Centres across the country, Assistant Chiefs’ offices in rural areas, and National Registration Bureau offices.
Huduma Centres are often the most convenient option due to shorter waiting times and digital processing.
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