Safaricom PLC has appointed Boniface Mungania as its Chief Financial Services Officer, effective November 1, 2026, following regulatory approval.
In an announcement on November 6, Safaricom stated that Mungania will report directly to the Chief Executive Officer and oversee the company’s financial services function.
Safaricom said it looked forward to his leadership of the financial services function and wished him success in the new role.
“Safaricom PLC has announced the appointment of Boniface Mungania as Chief Financial Services Officer, effective 1 November 2026, following receipt of all relevant regulatory approvals,” the announcement read.
His appointment follows the departure of Esther Masese Waititu, who served as Safaricom’s Chief Financial Services Officer from February 2023 until her resignation on July 31, 2026.
Mungania subsequently assumed the role in an acting capacity pending the appointment of a substantive officeholder.
How Boniface Mungania Rose Through Ranks
Boniface Mungania has spent nearly 20 years at Safaricom, joining in February 2007 as a Customer Service Representative before moving into various roles across the company’s operations.
He later served as a Dealer Manager, M-PESA Corporate Account Manager and M-PESA Business Development Officer.
In September 2012, he became a Business Development Manager for M-PESA, a position he held until November 2014, when he was promoted to Senior Manager for M-PESA Business Development.
Between August 2016 and March 2017, he also worked as a Mobile Money Consultant at Vodafone in Qatar.
After returning to Safaricom, Mungania headed M-PESA Product Management from August 2016 to March 2021, before becoming Head of M-PESA Payments in April 2021.
He subsequently served as Acting Chief Digital Financial Services Officer from June 2022 to March 2023 and was appointed Director of Public Sector Digital Transformation in April 2023.
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In his most recent role, he also oversaw projects the develop digital infrastructure, including application programming interfaces (APIs), digital identity, and national payment systems.
In August 2026, he assumed the position of Acting Chief Financial Services Officer ahead of his substantive appointment.
Mungania’s work on national transformation programmes earned him the Order of the Grand Warrior (OGW), a national honour recognising his contributions.
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Educational Background
Mungania holds a Bachelor of Science degree from Jomo Kenyatta University of Agriculture and Technology (JKUAT), where he studied between 2002 and 2007.
He also trained in Marketing Management at the Kenya Institute of Management in 2008 and in Project Management at the Centre for Project Management (CFPM) between 2010 and 2011.
Boniface also completed a MicroMasters programme in Digital Product Management at the Questrom School of Business, Boston University.
He is currently pursuing a Master of Science in Entrepreneurship at Jomo Kenyatta University of Agriculture and Technology (JKUAT).
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