Tag: Safaricom

Safaricom Chief Executive Officer(CEO) Peter Ndegwa has revealed how he turned to a military general to help employees understand a ...

The High Court has declared the Government's planned sale of a 15 per cent stake in Safaricom PLC unlawful, null ...

Safaricom customers can claim a free 1GB data bundle on their birthday under the Safaricom Anniversary service. According to the ...

Foreign nationals visiting or living in Kenya can register a Safaricom mobile line to access M-Pesa services and transact through ...

Safaricom has responded to a customer complaint about missing M-PESA transaction messages and offered guidance to affected users. The issue ...

Safaricom has explained how customers can report network disruptions after subscribers reported connectivity hitches across parts of Kenya on Friday, ...

Safaricom has issued an explanation on how customers who had stopped using their old mobile lines can recreate eligible inactive ...

Safaricom officially launched M-PESA Tap-to-Pay in August 2026, introducing a new contactless payment feature that lets customers complete transactions by ...

Many Safaricom users have recently raised concerns over the faster depletion of Data bundles, especially the 1GB package. “My data ...

Safaricom has introduced new phone number ranges, giving customers more options for prefixes. In a statement on August 10, Safaricom ...

Safaricom customers continue to report frustration over constantly changing data bundle options, particularly the popular B-Live time-based packages that now ...

Kenya's tech giant, Safaricom, has explained why some customers who save through M-Shwari may still not receive a loan limit ...

Safaricom users can pay for goods and services using internet data bundles instead of cash or M-Pesa through the Lipa ...

Safaricom PLC has reduced M-PESA business transaction charges, introducing new tariffs for Pochi la Biashara and Lipa na M-PESA Buy ...

Safaricom maintained its position as the Nairobi Securities Exchange (NSE )'s most valuable listed company in June 2026, with its ...

Safaricom has explained why some customers experience frequent logouts while using the My OneApp, following complaints from users about repeated ...

Telecommunications giant Safaricom, Kenya Reinsurance Corporation and KCB Group emerged as the most actively traded companies on the Nairobi Securities ...

Some Safaricom customers have recently received unexpected payments through M-PESA Archived Funds, with some questioning the source of the money. ...

Safaricom has explained why customers purchasing new SIM cards are now being assigned phone numbers beginning with 01 instead of ...

Safaricom Plc Chief Financial Services Officer Esther Masese Waititu resigned from the telecommunications company, with her departure taking effect on ...

Safaricom has reported growth in the number of Kenyans using its Fuliza overdraft service and Pochi la Biashara platform compared ...

Safaricom has explained how M-PESA users can verify the identities of people who send them money after the company introduced ...

Safaricom Chief Executive Officer (CEO) Peter Ndegwa earned KSh324.5 million in total remuneration during the financial year ended March 31, ...

Safaricom shareholders will this month vote on a series of proposed governance changes that could significantly expand Vodafone Kenya Limited's ...

Safaricom has explained why data bundles are depleted before midnight despite being valid. This follows a Safaricom customer raising concerns ...

Hello, Janeffer here. Welcome to today’s edition of The Business Roundup. In this edition, we focus on these three top stories: ...

Safaricom has issued a clarification on whether a Fuliza user can request a reduction in their limit. The clarification came ...

Treasury Cabinet Secretary (CS) John Mbadi has defended the government's decision to reduce its stake in Safaricom after cutting its ...

Safaricom Plc sparked widespread reactions on Thursday night after hinting that it could increase Fuliza limits for millions of its ...

Safaricom has explained the circumstances under which it deducts customers' Bonga Points to recover unpaid Okoa Jahazi debt after a ...