Tag: Safaricom

Vodafone Kenya Limited has completed the acquisition of an additional 15 percent stake in Safaricom PLC from the Government of ...

Vodafone Kenya Limited has secured regulatory approval to increase its control over Safaricom following a restructuring and share acquisition deal ...

Safaricom has clarified why some popular data bundle offers may not be available to all subscribers, addressing a common concern ...

Safaricom has explained how customers can request a review of their Fuliza M-PESA limits. The clarification follows complaints from users ...

The High Court in Nairobi has dismissed applications seeking to disqualify lawyers representing the Attorney General and Safaricom PLC in ...

Kenya’s telco giant, Safaricom PLC, has responded to a customer inquiry about the availability of a KSh 800 Safaricom Home ...

Telecommunications company Safaricom has responded to growing customer concerns about delayed or missing M-PESA SMS notifications, saying no network-wide delays ...

Safaricom Plc has explained why some Netflix subscription charges can be processed without a fresh M-Pesa PIN, stating that customers ...

Kenya’s Telco giant, Safaricom, has clarified the procedure when one sends money to the wrong number via M-Pesa and the ...

Safaricom has responded to growing customer complaints over persistent end-of-call flash messages that appear immediately after phone calls, displaying airtime ...

eSIM is a digital version of the traditional SIM card that allows mobile users to activate a network line without ...

Safaricom has clarified why the Lipa na M-Pesa feature has disappeared from the SIM toolkit of some old lines. This ...

The High Court has ordered Safaricom to pay Ksh 900,000 to 11 Kenyans in a constitutional case involving an alleged ...

Safaricom CEO Peter Ndegwa has addressed growing speculation about the possible separation of M-PESA from the company’s telecommunications business, amid ...

Kenyan telecommunications company Safaricom Plc has announced dividends for its shareholders following the release of its financial results for the ...

M-PESA has maintained its position as the key revenue contributor to the Safaricom group, as the users' transactions in the ...

Safarcom Plc has detailed how small-scale vendors Mama Mbogas fueled the recorded Ksh99.7 Billion Profit, reporting continued growth across mobile ...

Safaricom has addressed an error affecting 5G Home payments on M-Pesa after several reported customer frustrations. In a statement on ...

Telecommunications company Safaricom has urged users of the My OneApp to update to version 5.15 on the Google Play Store. ...

Safaricom has outlined how users can access call and SMS history records that may have been deleted or lost from ...

Safaricom has issued an apology to customers following the automated migration from the M-PESA App to the My OneApp platform. ...

Safaricom PLC has explained a new security feature on its MyOneApp platform designed to enhance account protection and prevent unauthorized ...

Telecommunications giant Safaricom has issued a clarification on whether the new My One App, which merged the My Safaricom App ...

Safaricom has clarified whether a user can opt out of the Okoa Jahazi service, just like the Fuliza service, which ...

Safaricom’s new My OneApp has triggered widespread user complaints, with customers raising concerns over forced migration, performance challenges, and changes ...

Safaricom has addressed concerns raised by users on social media over difficulties accessing and using the newly launched My One ...

Kenyans living abroad have raised concerns over difficulties accessing services on Safaricom’s My OneApp, citing login challenges that have locked ...

Satellite communication provider Starlink has been listed among the top ten fixed internet providers in Kenya based on subscription market ...

Safaricom PLC remains in the lead in Kenya's digital economy, according to the latest quarterly data from the Communications Authority ...

A section of Safaricom mobile users have reported receiving notifications of Social Health Assurance (SHA) scheme deductions from their M-PESA ...