The National Transport and Safety Authority (NTSA) has clarified that it will not convert already-printed paper logbooks into eLogbooks during the transition to the electronic logbook system.
In a statement on June 11, NTSA added that the eLogbooks will only be generated upon application, payment, and completion of motor vehicle registration-related processes, and will be accessible exclusively through a user’s personal account on the NTSA service portal.
“Following the successful transition to the eLogbook, the Authority provides an update that the Authority shall not convert already printed paper logbooks to eLogbook,” read part of the statement.
NTSA Outlines Rules for Accessing eLogbooks
The authority further stated that only registered motor vehicle owners can download their eLogbooks.
It added that the authenticity of the eLogbook can be verified through the NTSA mobile application or service portal.
NTSA also warned the public against fraudsters, stating that it will never request personal details via social media, WhatsApp, SMS, or unofficial channels, and that no officers or third parties are authorized to issue eLogbooks on behalf of clients.
The authority urged vehicle owners to avoid sharing sensitive information such as ID numbers, vehicle details, or login credentials, and to report suspicious accounts or messages for action.
Also Read: NTSA Reveals 8 Services That Automatically Generate an eLogbook: How They Work
How to Verify the Authenticity of an eLogbook
To verify the authenticity of an eLogbook, users are required to follow a series of steps through the NTSA Mobile App to confirm the validity of the document.
- Step 1: Download the free NTSA Mobile App from the Google Play Store.
- Step 2: Log in using your eCitizen credentials.
- Step 3: On the home page, click on Services and select Document Verification.
- Step 4: Choose Verify Registration Certificate.
- Step 5: Scan the QR code on the eLogbook to retrieve the eLogbook number.
- Step 6: Click Verify to confirm the authenticity of the eLogbook.
Also Read: NTSA Details Full List of Minor Traffic Offenses and Fines for Motorists
About eLogbooks
Some of the key benefits of the eLogbook as listed by NTSA included:
- Improved Efficiency: Faster processing times and reduced administrative delays
- Enhanced Security: Reduced risk of document forgery, loss, or tampering through advanced digital safeguards.
- Greater Convenience: Easy online access for vehicle owners, insurance companies, financial institutions, and relevant stakeholders.
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