North Rift Shuttle is one of Kenya’s oldest shuttle operators, providing passenger and parcel transport services between Nairobi and towns in the North Rift and Western Kenya regions.
The company traces its roots to 1988 and remains a recognized brand on the Nairobi-Eldoret corridor and other western routes.
Foundation and History
North Rift Shuttle began operations in 1988 under the name Everytime Peugeot Services.
The business initially operated Peugeot 505 station wagons on the Eldoret-Nairobi route, providing passenger transport between the North Rift and the capital city.
Everytime Peugeot Services later expanded its operations, modernized its fleet and adopted the North Rift Shuttle brand.
The operator functions as a shareholder-based transport organization, with vehicles owned by different stakeholders within the system.
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As transport Saccos and shuttle operators expanded across the country during the 1990s and 2000s, North Rift Shuttle established a presence on key routes linking Nairobi with towns in the North Rift and Western Kenya.
The company’s motto is “Comfort and Quality.”
North Rift Shuttle Routes and Service Network
North Rift Shuttle’s operations are concentrated along the western transport corridor.
The company serves passengers travelling between Nairobi and major towns in North Rift and Western Kenya.
Its main routes include:
- Nairobi-Eldoret
• Nairobi-Kitale
• Nairobi-Bungoma
• Nairobi-Kimilili
• Nairobi-Nakuru
• Eldoret-Kitale
• Eldoret-Bungoma
• Eldoret-Chwele
Other towns associated with its network include Matunda, Moi’s Bridge, Webuye, Cheptais and Malaba.
The availability of individual routes can vary, so specific destinations and departure arrangements are normally confirmed through the operator’s booking offices.
The company’s Nairobi booking office is located at Mfangano Trade Centre behind Afya Centre on Mfangano Lane.
Its Eldoret office is near Total Petrol Station along Uganda Road, while other booking and parcel offices operate in towns across the route network.
Other offices and booking points have been listed in Nakuru, Kitale, Matunda, Kimilili, Bungoma, Chwele, Moi’s Bridge, Cheptais and Malaba.
Passenger transport remains the company’s principal activity.
North Rift Shuttle primarily uses 11 to 14-seater executive shuttles rather than large coaches, focusing on direct intercity travel between Nairobi and destinations in western Kenya.
The operator also provides parcel and courier services through its branch network. Customers can send parcels, documents and luggage between locations served by the company.
Parcel services are available through booking offices and designated collection points along the route network.
Fleet and Operations
North Rift Shuttle’s early operations relied on Peugeot 505 station wagons before transitioning to modern passenger shuttles.
The company currently operates smaller-capacity vehicles commonly used for executive and intercity travel.
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The fleet is associated with the company’s green-and-red branding, which has become familiar along the Nairobi-Eldoret-Kitale-Bungoma corridor.
Over the years, the company has maintained its focus on shuttle services rather than expanding into high-capacity coach operations.
The 2015 Kitale Transport Dispute
One of the most significant documented events involving North Rift Shuttle occurred in 2015.
North Rift Luxury Shuttles Ltd joined Kitale Shuttle Ltd, Kangaroo Shuttle Services, Mahogany Mwanake Co. Ltd, Greenline Co. Ltd and Great Rift Express Shuttle Services Ltd in a constitutional petition against the County Government of Trans-Nzoia.
The operators challenged their removal from offices and parking bays in Kitale.
They argued that they had operated from the designated location for more than 10 years and that relocation should be carried out through consultation and with a suitable alternative provided.
The county government argued that the bus park had been relocated to a new site along the Kitale-Eldoret Highway opposite the Kitale Museum as part of town planning.
On June 11, 2015, the High Court in Kitale restored the status quo that existed before the county’s March 23 notice and issued an injunction restraining the removal of the petitioners until a suitable alternative site was provided or meaningful consultations and agreements on relocation were reached.
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