Thursday, July 9, 2026
  • News
    • Latest News
    • Breaking News
    • Fact Check
    • Investigations
    • Explainers
  • Politics
    • Global Politics
    • Elections
    • Government & Policy
    • Diplomacy
    • Conflicts & Security
    • Political Analysis
  • Business
    • Global Economy
    • Markets
    • Technology
    • Startups
    • Energy
    • Finance
  • World News
    • Americas
    • Asia
    • Asia Pacific
    • Africa
    • Europe
    • Middle East
  • Africa
    • Central Africa
    • East Africa
    • West Africa
    • Southern Africa
  • Health
    • Global Health
    • Public Health
    • Health Policy
    • Medical Research
    • Diseases & Conditions
    • Mental Health
    • Nutrition
    • Climate & Health
    • Health Explainers
  • Sports
    • World Cup 2026
    • Athletics
    • Basketball
    • Boxing
    • Cricket
    • Football
    • Formula 1
    • Golf
    • Rugby
  • Weather
    • Climate Business
    • Climate Change
    • Climate Solutions
    • Living Green
  • Culture
    • Arts
    • Film & TV
    • Food
    • Music
    • Lifestyle
    • Travel
  • Opinion
    • Editorials
    • Letters
  • Behind The Brand
REGISTER
LOGIN
No Result
View All Result
The Kenya Times
  • News
    • Latest News
    • Breaking News
    • Fact Check
    • Investigations
    • Explainers
  • Politics
    • Global Politics
    • Elections
    • Government & Policy
    • Diplomacy
    • Conflicts & Security
    • Political Analysis
  • Business
    • Global Economy
    • Markets
    • Technology
    • Startups
    • Energy
    • Finance
  • World News
    • Americas
    • Asia
    • Asia Pacific
    • Africa
    • Europe
    • Middle East
  • Africa
    • Central Africa
    • East Africa
    • West Africa
    • Southern Africa
  • Health
    • Global Health
    • Public Health
    • Health Policy
    • Medical Research
    • Diseases & Conditions
    • Mental Health
    • Nutrition
    • Climate & Health
    • Health Explainers
  • Sports
    • World Cup 2026
    • Athletics
    • Basketball
    • Boxing
    • Cricket
    • Football
    • Formula 1
    • Golf
    • Rugby
  • Weather
    • Climate Business
    • Climate Change
    • Climate Solutions
    • Living Green
  • Culture
    • Arts
    • Film & TV
    • Food
    • Music
    • Lifestyle
    • Travel
  • Opinion
    • Editorials
    • Letters
  • Behind The Brand
  • News
    • Latest News
    • Breaking News
    • Fact Check
    • Investigations
    • Explainers
  • Politics
    • Global Politics
    • Elections
    • Government & Policy
    • Diplomacy
    • Conflicts & Security
    • Political Analysis
  • Business
    • Global Economy
    • Markets
    • Technology
    • Startups
    • Energy
    • Finance
  • World News
    • Americas
    • Asia
    • Asia Pacific
    • Africa
    • Europe
    • Middle East
  • Africa
    • Central Africa
    • East Africa
    • West Africa
    • Southern Africa
  • Health
    • Global Health
    • Public Health
    • Health Policy
    • Medical Research
    • Diseases & Conditions
    • Mental Health
    • Nutrition
    • Climate & Health
    • Health Explainers
  • Sports
    • World Cup 2026
    • Athletics
    • Basketball
    • Boxing
    • Cricket
    • Football
    • Formula 1
    • Golf
    • Rugby
  • Weather
    • Climate Business
    • Climate Change
    • Climate Solutions
    • Living Green
  • Culture
    • Arts
    • Film & TV
    • Food
    • Music
    • Lifestyle
    • Travel
  • Opinion
    • Editorials
    • Letters
  • Behind The Brand
No Result
View All Result
The Kenya Times ~ Trending, Breaking News and Videos
No Result
View All Result
ADVERTISEMENT

Safaricom to Refund M-PESA Transaction Fees to Customers

Edwin HindabyEdwin Hinda
October 23, 2024
Reading Time: 4 mins read
M-Pesa Is Down Safaricom

Safaricom CEO Peter Ndegwa. PHOTO/Safaricom.

FacebookTwitterLinkedInRedditWhatsApp
Advertisement

Safaricom PLC has announced an offer for all M-PESA customers as it marks its 24th anniversary in Kenya.

In a statement, the telecommunication company said customers will get a refund of transaction fees for their first send-money transaction on Wednesday, October 23.

Safaricom CEO Dr. Peter Ndegwa Said the transaction cost would be deducted but refunded after the transaction.

“Asante kwa miaka 24. Safaricom will refund the transaction fee for your first M-PESA send money transaction of the day,” Safaricom said.

M-Pesa Agent Attending To A Customer. Safaricom
M-PESA agent attending to a customer. PHOTO/ NMG.

Ndegwa thanked customers for their continued support since the company was launched in Kenya.

He explained that Safaricom has grown into an unimaginable organization in Kenya due to the support from the customers.

ADVERTISEMENT

“As Safaricom marks 24 years of connecting Kenyans, I want to take a moment to thank you, our loyal customers, for making us part of your lives,” he said.

“Because of you, we have grown from a telco to a cornerstone of innovation, empowerment, and progress in Kenya. Your trust and unwavering support have inspired us every step of the way.”

Future Plans

He added that the company is co-creating a future full of possibilities and remains committed to walking the journey with the Kenyan customers.

Ndegwa said the Safaricom will keep innovating, growing, and being the partner that customers reach their dreams.

Additionally, the company said customers will enjoy a 25% off the Business Fibre 50mbps package for the first month.

The telecommunication company said customers can dial *485# to sign up.

ADVERTISEMENT

“Powering Progress with unbeatable connectivity solutions. Safaricom Business-keeping your business connected,” Safaricom said.


Also Read: Safaricom Launches Recurring M-PESA Ratiba Payments; Benefits & How to Use


Safaricom Journey in Kenya

Safaricom launched the Kipokezi service in May 2,000 that enabled its subscribers to send and receive email and online chat through standard mobile phones.

On October 23, 2000, Safaricom made an official launch into the Kenyan market.

It was all systems go with a new brand, a new slogan ‘The Better Option’ and a new connection fee – just Kshs2,500 for the Safaricom line.

In December 2000, Safaricom hit 100,000 subscribers within its first year as Kenyans began to use mobile phones.


Also Read: Kenyans Transact Ksh705 Billion via M-Pesa in Just One Month


The 0722 prefix was launched in February 2001, becoming the first of many as it continued to grow.

This was also the first Safaricom Corporate Bond.

In the same month, Safaricom became the first operator to introduce per-second billing in the market.

Over the course of the year, all of Kenya’s major towns came ‘on-net’ and Safaricom’s subscriber numbers reached the 300,000 mark.

In December 2001, Safaricom had its first national consumer promotion where a few subscribers won a brand-new Volkswagen Beetle.

Follow our WhatsApp Channel and join our WhatsApp Group for real-time news updates.

A Safaricom Plc Store In Central Nairobi, Kenya. Photo/ Patrick Meinhardt/Bloomberg
A Safaricom Plc store in central Nairobi, Kenya. PHOTO/ Patrick Meinhardt/Bloomberg.
Tags: M-PesaSafaricom
Edwin Hinda

Edwin Hinda

Edwin Hinda is a versatile and creative journalist with a keen interest in politics, sports, education, international affairs, entertainment, and soft content. With a degree in Communication and Media Technology (Print Option) with IT from Maseno University, Edwin brings a well-rounded academic background to his work. He excels in conducting thorough interviews and in-depth research, ensuring that his stories are both informative and engaging.

Related Posts

‘We Are Waiting For The Americans To Save Us’ – In Crisis, Cubans Have Given Up On Reform From Within

‘We Are Waiting for the Americans to Save Us’ – In Crisis, Cubans Have Given Up on Reform From Within

July 9, 2026
David Ndii Explains Why Dangote’s 700,000 Bpd Refinery Could Not Be Built In Isiolo

Why Dangote Overlooked Isiolo When Choosing Location of His Giant 700,000 bpd Single Train Refinery

July 9, 2026
Iebc Reveals Plan To Delay Ol Kalou By-Election Until 2027

IEBC Reveals Plan to Delay Ol Kalou By-Election Until 2027

July 9, 2026
A Multi-Vehicle Accident Has Occurred At The Kijabe-Kimende Section Of The Naivasha–Nakuru Highway, Causing Traffic Disruption Along The Highway On July 9.

Multi-Vehicle Collision Disrupts Traffic on Naivasha–Nakuru Highway

July 9, 2026
ADVERTISEMENT

The Kenya Times Facebook

LATEST NEWS

  • GOP Congressman Blasts Trump’s Greenland Push as ‘Foolish,’ Warns of Damage to NATO Allies
  • Karoline Leavitt Attacked Over Marriage to 61-Year-Old Husband After Calling Gen Z ‘Lazy’
  • Americans Born Under Birthright Citizenship Face New Court Battle as Trump Seeks Rehearing
  • Hunter Biden Launches Substack Series With Fresh Claims About Laptop Saga
  • A Guide to Mastering Blockchain Intelligence and Analytics Tools
  • Questions Arise as Postmortem Fails to Establish Cause of Death in KFS Legal Manager
  • Why Many Kenyans Prefer Android Over iPhone
  • ‘We Are Waiting for the Americans to Save Us’ – In Crisis, Cubans Have Given Up on Reform From Within
  • Why Dangote Overlooked Isiolo When Choosing Location of His Giant 700,000 bpd Single Train Refinery
  • IEBC Reveals Plan to Delay Ol Kalou By-Election Until 2027
  • Multi-Vehicle Collision Disrupts Traffic on Naivasha–Nakuru Highway
  • Profile of Kenneth Ngure, Kenyan Professor Appointed to WHO STI Advisory Group
  • How FIFA Chooses Referees for World Cup Matches: Full Selection Process Explained
  • Mbadi Reveals Why Govt Canceled Original Ksh249.7B Nairobi-Nakuru Highway Deal
  • How First-Year Students Can Download University Admission Letters
ADVERTISEMENT

Company

About Us

Our Authors

Our Experts

Social Media

Policies

Privacy Policy

House Rules

Standards and Policies

Terms and Conditions

Subscription

My Account

Contact Us

Contact Us

Join Our Team

Advertise With Us

© Copyright 2026 | The Kenya Times | All Rights Reserved

Welcome Back!

Sign In with Facebook
Sign In with Google
Sign In with Linked In
OR

Login to your account below

Forgotten Password? Sign Up

Create New Account!

Sign Up with Facebook
Sign Up with Google
Sign Up with Linked In
OR

Fill the forms below to register

All fields are required. Log In

Retrieve your password

Please enter your username or email address to reset your password.

Log In
Your Privacy and Cookies
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.
Do not sell my personal information.
Cookie settingsACCEPT
Privacy & Cookies Policy

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Functional
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
Others
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
SAVE & ACCEPT
LOGIN | REGISTER
  • Login
  • Sign Up
  • Cart
No Result
View All Result
  • News
    • Latest News
    • Breaking News
    • Investigations
    • Explainers
    • Fact Check
  • Politics
    • Global Politics
    • Conflicts & Security
    • Elections
    • Diplomacy
    • Government & Policy
    • Political Analysis
  • Business
    • Global Economy
    • Markets
    • Technology
    • Startups
    • Energy
    • Finance
  • World News
    • Americas
    • Asia
    • Asia Pacific
    • Africa
    • Europe
    • Middle East
  • Africa
    • East Africa
    • West Africa
    • Southern Africa
    • Central Africa
  • Health
    • Global Health
    • Public Health
    • Health Policy
    • Medical Research
    • Diseases & Conditions
    • Mental Health
    • Nutrition
    • Climate & Health
    • Health Explainers
  • Sports
    • World Cup 2026
    • Athletics
    • Basketball
    • Boxing
    • Cricket
    • Football
    • Formula 1
    • Golf
    • Rugby
  • Weather
    • Climate Business
    • Climate Change
    • Climate Solutions
    • Living Green
  • Culture
    • Arts
    • Film & TV
    • Food
    • Lifestyle
    • Music
    • Travel
  • Opinion
    • Editorials
    • Letters
  • Behind The Brand
  • Contact Us

Not enough quota to unlock this post
Unlock left : 0
Are you sure want to cancel subscription?