Kenya Airways has cleared the air and assured its customers of stability even as it recorded a huge loss in FY 2025.
In a statement dated March 30, 2026, the national carrier said passengers should continue to book and travel with confidence, emphasizing that all valid tickets will be fully honoured.
“We wish to reassure our customers, partners, and the public that our operations remain normal, with flights operating as per schedule across our network,” the statement read.
KQ recorded a net loss of KSh 17.2 billion for the full year ended December 2025, down from a profit of KSh 5.4 billion in 2024.
According to the airline’s March 24 report, the company experienced a 13% decline in passenger numbers and an 18% reduction in available seat capacity.
Kenya Airways Assures Flights Operating Normally Across Network
The airline has stated that its day-to-day operations have not been affected by the financial results, noting that services across its domestic, regional, and international routes continue without disruption.
Also Read: Comparing Kenya Airways Tickets with Regional Airlines; Is KQ Too Expensive?
Kenya Airways stated that it remains focused on delivering safe, reliable, and efficient services as it implements its turnaround strategy.
The carrier added that customers should not expect any interruptions, reiterating that its operational schedule remains intact.
“We recently reported our financial results for the year ending December 2025, reflecting a net loss primarily driven by well-documented global aviation constraints, including fleet availability and supply chain disruptions. These are industry-wide challenges that are not unique to Kenya Airways and do not impact our ability to meet our obligations,” added KQ
KQ Plunges to Ksh17.2 Billion Loss
According to Kenya Airways financial report, total revenue fell 14% to KShs 161.5 billion, largely due to a 13% decline in passenger numbers and an 18% reduction in available seat capacity.
Additionally, operating costs decreased slightly by 3% to KShs 167 billion, but finance costs rose, contributing to the overall loss.
The airline cited the temporary grounding of three Boeing 787‑8 Dreamliners, global supply chain constraints, and limited aircraft availability as key factors affecting performance.
Despite the challenges, KQ expanded its intercontinental services, including a new London Gatwick route, while focusing on cost management, cash conservation, and capital raising to strengthen long-term operations.
Also Read: Kenya Airways Slips Back into Loss in FY2025 Despite Operational Gains
KQ Government Support
Kenya Airways also highlighted the continued support it receives from the Government of Kenya, describing the airline as a strategic national asset.
The carrier noted that this backing has played a significant role in helping it navigate past challenges and sustain operations.
It also pointed to its track record of resilience, having previously navigated major disruptions, including the COVID-19 pandemic, security incidents, health crises, and geopolitical challenges.
KQ Tickets Prices Compared with Other East African Airlines
Kenya Airways (KQ) ticket prices on key East Africa–Africa and intercontinental routes are higher than most regional competitors.
For Nairobi–Johannesburg, KQ fares start at KES 85,350, compared with Ethiopian Airlines and RwandAir.
On the Nairobi–Cape Town route, KQ charges over KES 100,000, the highest among the options, except for RwandAir, whose fares are substantially higher at KES 224,935.
| Route | Kenya Airways (KQ) | Ethiopian Airlines (ET) | RwandAir (RW) |
| Nairobi–Johannesburg | Ksh85,350 | Ksh70,527 | Ksh53,860 |
| Nairobi–Cape Town | Ksh100,000+ | Ksh86,542 | Ksh224,935 |
| Nairobi–Lagos | Ksh115,000+ | Ksh90,000+ | Ksh110,000+ |
| Route | Kenya Airways (KQ) | Ethiopian Airlines (ET) | RwandAir (RW) | Qatar/Emirates |
| Nairobi–Dubai | Ksh80,000–100,000 | Ksh75,000+ | Ksh90,000+ | Ksh70,000–90,000 |
| Nairobi–London | Ksh112,681+ | Ksh103,736+ | Ksh116,703+ | Ksh97,253+ |
