Equity Bank has announced a nine-hour service disruption from Saturday, September 23 to Sunday, September 24.
In a statement, Equity Bank explained that this is due to a planned system maintenance during that period.
“Due to a planned system maintenance, Equity Mobile App and Online, EazzyBiz, *247#, One Equity Till Number and Cash Deposit Machine services will not be available,” read the statement.
However, the bank noted that Automated Teller Machines (ATMs), Card payments and Equitel telephony services will be available.
What is System Maintenance
Computer Notes defines system maintenance as the process of monitoring, evaluating, and modifying existing information systems to make required or desirable improvements.
Also, it covers a wide variety of activities, including removing program and design errors, updating documentation and test data, and updating user support.
Further, Computer notes categorizes System Maintenance into three classes namely:
i) Corrective Maintenance – This type of maintenance implies removing errors in a program, which might have crept in the system due to faulty design or wrong assumptions.
Thus, in corrective maintenance, processing or performance failures are repaired.
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ii) Adaptive Maintenance – Here, the program functions are changed to enable the information system to satisfy the information needs of the user.
iii) Perfective Maintenance – This involves adding innovative programs or modifying the existing programs to enhance the performance of the information system.
It is undertaken to respond to the user’s additional needs which may be due to the changes within or outside of the organization.
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About Equity Bank
Equity Bank Limited is incorporated, registered under the Kenyan Companies Act Cap 486, and domiciled in Kenya.
Moreover, the bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance, and related services.
Furthermore, the bank has subsidiaries in Kenya, Uganda, South Sudan, Rwanda, Tanzania, DRC, and a Commercial Representative Office in Ethiopia.
Additionally, it has non-banking subsidiaries engaged in the provision of investment banking, custodial, insurance, philanthropy, consulting, and infrastructure services.
It is also listed at the Nairobi Securities Exchange, Uganda Securities Exchange, and Rwanda Stock Exchange.
Equity Bank was founded as Equity Building Society (EBS) in October 1984.
Originally, it was a provider of mortgage financing for most customers who fell into the low-income population resources.
